Receptionist/ Data Input Clerk - Emergency Department
| Posting date: | 22 August 2025 |
|---|---|
| Salary: | £24,465.00 per year |
| Additional salary information: | £24465.00 a year |
| Hours: | Full time |
| Closing date: | 05 September 2025 |
| Location: | Preston/Chorley, PR2 8HT |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9438-25-0435 |
Summary
Please read the job description listed below: Demonstrate an approachable, helpful and professional style of care. Courteous reception of persons attending the Emergency Department including patients, relatives, visitors and staff. Answer telephone queries and take messages maintaining patient confidentiality and seeking appropriate authorisation for giving of information when required. Meet and greet and provide assistance, directing visitors to the Department to appropriate locations. Give due regard to any person attending the Emergency Department who may require assistance with communication. Report any changes or concerns regarding a patient to a senior member of the team. Inform either the triage nurse or the sister in charge immediately if a patient books in with a serious injury or illness identified in the Guidance for Receptionists Regarding Patients Booking In with Possible Serious Illness or Injury Report behaviour that undermines equality and diversity. Accurate recording of patients demographic and personal details as currently required by the Electronic Patient Record system. The transcribing of accurate information as required. Accurate filing and storing of Emergency Department patient records. The recording and processing of accurate information with regard to Outpatient clinics. Participate and contribute to developments in Customer Service provisions in line with Trust policies. Monitor supplies of stationary and follow procedures for re-ordering Actively participate in the PDPR Process. Undertake identified learning and development opportunities, as identified during the PDPR Process. Take responsibility for meeting all Mandatory training requirements Undertake in-service training as required.