Practice Receptionist
| Posting date: | 22 August 2025 |
|---|---|
| Salary: | £24,465.00 per year |
| Additional salary information: | £24465.00 a year |
| Hours: | Full time |
| Closing date: | 04 September 2025 |
| Location: | Brierley Hill, DY5 1RU |
| Company: | NHS Jobs |
| Job type: | Contract |
| Job reference: | C9253-25-0372 |
Summary
To deal politely and efficiently with all patient queries via the telephone and face-to-face The booking patient appointments via the telephone, face-to-face and via the website with the most appropriate clinician, ensuring that Care Navigation is carried out The booking home visit triage requests ensuring that all relevant information is gathered and forwarded to the GP Completing daily tasks in a timely manner using the surgerys IT programmes including, EMIS, Docman, Footfall and email Dealing with prescription requests ensuring they are forwarded to the relevant GP for action Scanning any correspondence received into the surgery Receive and distribute messages to all staff within the surgery ensuring all relevant information is gathered and forwarded Deal tactfully and sensitively with patients, relatives, and other visitors to the surgery To follow the opening-up and closing-down process for the surgery To participate in the staff rota, to include early and late duties as required To adapt to any changes in administrative procedures To ensure the confidentiality of all patient information at all times Covering for other colleagues in their absence, including sickness and annual leave