Helpdesk Operator
| Posting date: | 22 August 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Competitive |
| Hours: | Part time |
| Closing date: | 21 September 2025 |
| Location: | High Wycombe, HP11 2TT |
| Company: | Compass Group |
| Job type: | Permanent |
| Job reference: | 196304 |
Summary
Join Our Team as a Helpdesk Switchboard Operator!
Hours: 16
Salary: 12.59 Per Hour
Contract Type: Permanent
Are you calm under pressure, confident on the phone, and great with people? We are looking for a dedicated and efficient Helpdesk/Switchboard Operator to join our fast-paced communications team. You’ll be the crucial first point of contact for internal and external callers and play a key role
What You’ll DoOperate a computer-based Switchboard system
Handle All calls and requests
Monitor and respond to alarms, including fire, trauma, and security alerts
Maintain clear and accurate records
Support with clerical / admin duties
Work independently responding confidently to emergencies
Excellent communication and interpersonal skills
Ability to stay composed in high-pressure situations
Good computer literacy and organisation skills
Willingness to work flexible hours, including nights and weekends
Previous office or switchboard experience
Be adaptable and easily embrace changing priorities
Be a brilliant communicator and easily build relationships
Strive for excellence in an eager and motivated manne
Take initiative and make decisions that are right for our customers
Possess the ability to work under pressure
Demonstrate exceptional timekeeping and reliability
Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals.
Job Reference: com/1908/61399006/52269733/BU #Medirest
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!