Customer Service Executive
| Posting date: | 21 August 2025 |
|---|---|
| Salary: | £26,000 per year |
| Hours: | Full time |
| Closing date: | 20 September 2025 |
| Location: | Wrexham |
| Remote working: | On-site only |
| Company: | Recruit4staff (Wrexham) Ltd |
| Job type: | Permanent |
| Job reference: | OPP-23587-20726 |
Summary
Recruit4staff are representing a well-established waste management business in their search for a Customer Service Executive to work in Wrexham
Job Details:
• Pay: £26,000 per annum
• Hours of Work: Monday to Friday 8:30am till 5:00pm
• Duration: Permanent
• Benefits: Standard pension, 20 days holiday (increased by 1 day per year up to 23 days)
Job Role: The Customer Service Executive will be responsible for managing inbound and outbound calls and emails regarding invoice and payment enquiries. Duties include contacting customers about missing payments, taking payments over the phone, resetting payment dates, and ensuring a high standard of customer service throughout all interactions to support client retention.
Essential Skills, Experience, or Qualifications:
• Previous volume telephone-based customer service experience
• Experience working with customer complaints/problem solving
• Good MS Office literacy
• Ability to cope under pressure in a call handling environment
Advantageous Skills, Experience, or Qualifications
• Confident communicator
Commutable From: Wrexham, Chester, Denbighshire
Similar Job Titles: Retentions Advisor, Customer Service Advisor, Complaint Handler, Account Manager, Post-Sales Account Manager
For further information about this role, please apply now.
This vacancy is being advertised on behalf of Recruit4staff, who are operating as a recruitment agency.