Neighbourhood Services Support Assistant
| Posting date: | 21 August 2025 |
|---|---|
| Salary: | £26,824 to £30,024 per year, pro rata |
| Hours: | Part time |
| Closing date: | 04 September 2025 |
| Location: | Louth, Lincolnshire |
| Remote working: | Hybrid - work remotely up to 3 days per week |
| Company: | East Lindsey District Council |
| Job type: | Permanent |
| Job reference: |
Summary
We are recruiting for a Support Assistant based in our Neighbourhood Services team here at East Lindsey District Council.
The role is part time, working a flexible 22 hour week which will ideally be Monday to Friday however the working pattern can be discussed at shortlisting stage.
Neighbourhoods Operations is a very busy department working hard to keep our district’s environment a pleasant one, for all to enjoy. Their duties are wide ranging! Everything from grounds maintenance and beach cleaning through to fly tipping and abandoned vehicles – and much more besides!
The main responsibilities of the role include:
Updating and maintaining records/ databases accurately and to deadlines
Dealing with telephone and written enquiries, complaints and service requests from members of the public
Preparing documents and letters (including mail merge)
Raising orders and ensuring that they are fulfilled correctly.
Raising invoices and following up payment when necessary
Assisting in the preparation and provision of information and departmental reporting
To be good in this role you need to be comfortable using IT, in particular MS Office products e.g. Excel, Word, Outlook. Various software systems are in use but full training in those will be given.
Personally, you will have great people and communication skills (written and oral), strong attention to detail and be able to adapt to changing business needs – if you are organised, self-motivated and able to build good working relationships with a willingness to get involved, we’d love to hear from you!
BENEFITS: We offer excellent terms and conditions of employment including:
Local Government Pension Scheme, 23.8% employer contribution
Generous annual leave scheme +option to buy more
Employee Assistance Programme
Employee Benefits Platform including retail, holiday, and leisure discounts
Cycle to work scheme*
Flu Jabs
Free Eye Test voucher
Flexible Working Policy
Agile Working Policy*
Car Mileage reimbursement*
Long service recognition
Excellent career progression and training opportunities
*Certain restrictions may apply
We also offer a wide range of family friendly policies designed to enable you to balance your work and home life, manage your personal responsibilities and support you in times of difficulty.
ABOUT US: Boston Borough Council, East Lindsey District Council and South Holland District Council have formed the South & East Lincolnshire Councils Partnership. The largest Council Partnership in the country. Since October 2021, the Partnership Councils have been working closely to deliver improved services to the communities in the sub-region and already there have been many positive outcomes.
Over time, it is envisaged that services will become formally shared across the three Councils creating the opportunity for colleagues to be involved in new and innovate areas of work.
We encourage all applications including those on the Future Leaders Programme. If you are interested in having a confidential conversation about the role, please contact Sue Bethell on Sue.Bethell@e-lindsey.gov.uk.
The Council is an Equal Opportunities Employer. We are committed to ensuring all recruitment processes are non-discriminatory and that no potential or current employee is treated unfairly. Find out more about our Equal opportunities on our website
The Council reserves the right to change the closing date, depending on application numbers. Interviews may be arranged virtually/ in person when suitable candidates apply which may be prior to the closing date.
The role is part time, working a flexible 22 hour week which will ideally be Monday to Friday however the working pattern can be discussed at shortlisting stage.
Neighbourhoods Operations is a very busy department working hard to keep our district’s environment a pleasant one, for all to enjoy. Their duties are wide ranging! Everything from grounds maintenance and beach cleaning through to fly tipping and abandoned vehicles – and much more besides!
The main responsibilities of the role include:
Updating and maintaining records/ databases accurately and to deadlines
Dealing with telephone and written enquiries, complaints and service requests from members of the public
Preparing documents and letters (including mail merge)
Raising orders and ensuring that they are fulfilled correctly.
Raising invoices and following up payment when necessary
Assisting in the preparation and provision of information and departmental reporting
To be good in this role you need to be comfortable using IT, in particular MS Office products e.g. Excel, Word, Outlook. Various software systems are in use but full training in those will be given.
Personally, you will have great people and communication skills (written and oral), strong attention to detail and be able to adapt to changing business needs – if you are organised, self-motivated and able to build good working relationships with a willingness to get involved, we’d love to hear from you!
BENEFITS: We offer excellent terms and conditions of employment including:
Local Government Pension Scheme, 23.8% employer contribution
Generous annual leave scheme +option to buy more
Employee Assistance Programme
Employee Benefits Platform including retail, holiday, and leisure discounts
Cycle to work scheme*
Flu Jabs
Free Eye Test voucher
Flexible Working Policy
Agile Working Policy*
Car Mileage reimbursement*
Long service recognition
Excellent career progression and training opportunities
*Certain restrictions may apply
We also offer a wide range of family friendly policies designed to enable you to balance your work and home life, manage your personal responsibilities and support you in times of difficulty.
ABOUT US: Boston Borough Council, East Lindsey District Council and South Holland District Council have formed the South & East Lincolnshire Councils Partnership. The largest Council Partnership in the country. Since October 2021, the Partnership Councils have been working closely to deliver improved services to the communities in the sub-region and already there have been many positive outcomes.
Over time, it is envisaged that services will become formally shared across the three Councils creating the opportunity for colleagues to be involved in new and innovate areas of work.
We encourage all applications including those on the Future Leaders Programme. If you are interested in having a confidential conversation about the role, please contact Sue Bethell on Sue.Bethell@e-lindsey.gov.uk.
The Council is an Equal Opportunities Employer. We are committed to ensuring all recruitment processes are non-discriminatory and that no potential or current employee is treated unfairly. Find out more about our Equal opportunities on our website
The Council reserves the right to change the closing date, depending on application numbers. Interviews may be arranged virtually/ in person when suitable candidates apply which may be prior to the closing date.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.