Social Care Practitioner
| Posting date: | 21 August 2025 |
|---|---|
| Salary: | £31,537.00 to £33,699.00 per year |
| Additional salary information: | £31537.00 - £33699.00 a year |
| Hours: | Full time |
| Closing date: | 03 September 2025 |
| Location: | Chippenham, SN15 1ER |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | F0041-05518 |
Summary
Specific duties and responsibilities include: Act as the key point of contact for customers, including those who fund their own care, who require our services and coordinate any care, advice and services that the customer may require. This includes care management, provision of equipment, arrangement of services and advice and support. Undertake Care Act Assessments with customers in line with the Care Act 2014 and other legislation and organisational policy to identify and agree outcomes and how they can be achieved. It will be necessary at all times to ensure that the customer has choice and control and that the services provided are cost effective and that any risks are clearly identified. Apply the eligibility criteria and financial eligibility in relation to the provision of services. Operate within legislative framework for adult social care. Recognise the role and needs of Carers, offering Carers assessments and providing appropriate advice and support. Management of own caseload, prioritising work and tasks appropriately and using effective time management skills. Working within guidelines and using own discretion, identify when specialist (Social workers, Occupational Therapists, other professionals etc.) involvement is required, make the appropriate referrals and ensure effective liaison with the specialists. Arrange case conferences (Multidisciplinary and/or multiagency) if required. Ensure effective, timely and appropriate communication with the customers, colleagues, managers and any specialists who may be involved with the customer. Be responsible for recording accurate and timely information on the Liquid Logic Database and able to use basic Microsoft software. Adhere to Data Protection/General Data Protection Regulations legislation and confidentiality. Understand and deliver on departmental priorities for high quality services, aiming for good results in key Performance indicators. Able to identify if a vulnerable person may be at risk and make a safeguarding adult at risk alert in line with the Safeguarding policy. Analyse and appraise work and personal development through discussion, participation in supervision and annual appraisal with line manager. Have a commitment to ongoing development. Invite feedback, reporting to the Programme Lead, Customer Services as appropriate. Understand and adhere to Complaints Procedures and advise people appropriately if they wish to complain. Be able to respond to civil emergencies under instruction