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Customer Service Advisor

Job details
Posting date: 21 August 2025
Salary: £12.50 per hour
Hours: Full time
Closing date: 20 September 2025
Location: Hamilton, South Lanarkshire, ML3 6PB
Company: Connect Appointments
Job type: Permanent
Job reference: RG-HAM_1755774146

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Summary

Connect Appointments are seeking an experienced Customer Service Advisor to join our established client on a temporary basis in Hamilton, South Lanarkshire.

Schedule: Monday to Friday, 8:30am to 5pm

Pay rate: £12.50 per hour

As the Customer Service Advisor, you will be the key contact for customers. Working alongside the warehouse staff, the successful candidate will be involved in the improvement of customer experience by liaising with customers and contributing towards the growth of the company.

Key responsibilities:

  • Managing customer queries and orders (mainly via phone and email)
  • Coordinating shipping and tracking of products
  • Develop customer service policies and procedures
  • Handling customer pricing and order details

The ideal Customer Service Advisor will have:

  • Proven experience in a customer service position
  • Excellent administration skills
  • Strong communication and leadership skills

Get Connected and apply now by submitting your most up-to-date CV, or call our team on 01698 535 870.

CAHAM

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