Organisational Development & Learning Manager
| Posting date: | 21 August 2025 |
|---|---|
| Salary: | £50,861 to £59,159 per year |
| Additional salary information: | dependent on NHS service. |
| Hours: | Full time |
| Closing date: | 03 September 2025 |
| Location: | Glasgow, Scotland |
| Remote working: | Hybrid - work remotely up to 2 days per week |
| Company: | NHS 24 |
| Job type: | Permanent |
| Job reference: |
Summary
The Role…..
The role of the OD&L Manager (Transformation) is to provide specialist Organisational Development support, expertise and internal consultancy services to management, projects, programmes, teams and employees throughout the organisation.
Supporting the Head of Organisational Development, Leadership & Learning the post holder will play a key role in delivering the organisations key objectives and priorities set out in the NHS 24 Workforce Strategy and Plan. These include, building a sustainable workforce, promoting an inclusive culture, enhancing learning and development, delivering effective leadership and management programmes, and collaborating with partners to support effective service delivery and implementation of transformational change.
Key Responsibilities:
Assist with the development and promotion within NHS 24 of our organisational values, lifelong learning and continuous professional development enabling staff and their managers to provide the best service possible in line with the Workforce Strategy.
Assist with the delivery of the Organisational Development, Leadership & Learning strategy and plan to embed the necessary qualities and competencies throughout the organisation, enhancing internal capacity and facilitating transformational change in support of the organisations strategic aims and corporate objectives.
Design, develop and implement departmental policies, taking account of organisational priorities, stakeholder engagement and legislative compliance.
Provide an internal consultancy service, analyse needs, provide highly specialist advice, facilitation and support to leaders, teams and employees during times of change or service development.
Provide appropriate facilitation and high-level specialist professional advice for the effective management of change, service modernisation, including organisational readiness for the development of new roles, responsibilities and development solutions to support the new ways of working, developing and promoting a constructive organisational culture.
Identify leadership and management development needs at individual, group and organisational level, design, deliver or source appropriate interventions and evaluate their effectiveness.
Work as part of the NHS 24 OD, Leadership & Learning team to ensure linkage to and influence the development of NHS Scotland Leadership programmes.
Design and deliver specific interventions to facilitate multi agency working, collaborative relationships and Better Workplace culture.
The post holder will be responsible for the management of staff. The post holder has overall responsibility for the recruitment, training, objective setting and disciplinary procedures for their Team and will manage all staff appraisals, personal development plans, attendance management and return to work interviews for all direct reports.
Successful applicant:
Educated to Degree level or equivalent demonstrable knowledge and experience.
CIPD membership at Chartered level or equivalent experience in Organisational Development or learning related discipline.
Extensive experience and success in applying consulting skills with Director and Executive level leaders, understanding their environment and agenda, and developing trust and credibility that enables effective consulting and influence at that level.
Extensive knowledge of OD practices, tools and methodologies and proven track record of applied practice and skills towards high value organisational level outcomes.
Presentation and delivery skills that inspire confidence at all levels.
Ability to manage ambiguity, complexity, and conflict, translating these appropriately for target audiences.
Experience and evidence of successfully delivering organisation level projects/change within the public or private sectors.
Excellent communication and influencing skills evidenced across diverse service areas and across all organisation levels.
Significant experience of working across agency and professional boundaries in an effective and collaborative way.
Strong conflict resolution & problem-solving skills.
Benefits:
NHS 24 offers a complete benefits package, with a permanent contract on Band 7 (£50,861 - £59,159) Placement on salary scale is dependent on confirmation of previous relevant NHS service.
We also offer you many supportive policies to enhance your employee journey and have a comprehensive Employee Assistance Programme Provider, Cycle to Work Scheme, bursary scheme and a range of learning and development. As an NHS Scotland employee you will be entitled to:
35 days annual leave (rising to 41) pro-rata
Development opportunities including study bursaries, e-learning and classroom-based courses
Enhanced pay for working public holidays
Enrolment into the Scottish Public Pensions Agency (SPPA) pension scheme
NHS discounts on goods and services
HELP, employee support and assistance
Interested?
Please download the Job Pack and Person Specification for full details of NHS 24 and this opportunity as well as the Digital Candidate Application Guide which will support you in your application.
We recommend that prior to application candidates read all the information provided in the Job Pack as it contains much of the information about NHS 24 and this vacancy to support a successful application.
The role of the OD&L Manager (Transformation) is to provide specialist Organisational Development support, expertise and internal consultancy services to management, projects, programmes, teams and employees throughout the organisation.
Supporting the Head of Organisational Development, Leadership & Learning the post holder will play a key role in delivering the organisations key objectives and priorities set out in the NHS 24 Workforce Strategy and Plan. These include, building a sustainable workforce, promoting an inclusive culture, enhancing learning and development, delivering effective leadership and management programmes, and collaborating with partners to support effective service delivery and implementation of transformational change.
Key Responsibilities:
Assist with the development and promotion within NHS 24 of our organisational values, lifelong learning and continuous professional development enabling staff and their managers to provide the best service possible in line with the Workforce Strategy.
Assist with the delivery of the Organisational Development, Leadership & Learning strategy and plan to embed the necessary qualities and competencies throughout the organisation, enhancing internal capacity and facilitating transformational change in support of the organisations strategic aims and corporate objectives.
Design, develop and implement departmental policies, taking account of organisational priorities, stakeholder engagement and legislative compliance.
Provide an internal consultancy service, analyse needs, provide highly specialist advice, facilitation and support to leaders, teams and employees during times of change or service development.
Provide appropriate facilitation and high-level specialist professional advice for the effective management of change, service modernisation, including organisational readiness for the development of new roles, responsibilities and development solutions to support the new ways of working, developing and promoting a constructive organisational culture.
Identify leadership and management development needs at individual, group and organisational level, design, deliver or source appropriate interventions and evaluate their effectiveness.
Work as part of the NHS 24 OD, Leadership & Learning team to ensure linkage to and influence the development of NHS Scotland Leadership programmes.
Design and deliver specific interventions to facilitate multi agency working, collaborative relationships and Better Workplace culture.
The post holder will be responsible for the management of staff. The post holder has overall responsibility for the recruitment, training, objective setting and disciplinary procedures for their Team and will manage all staff appraisals, personal development plans, attendance management and return to work interviews for all direct reports.
Successful applicant:
Educated to Degree level or equivalent demonstrable knowledge and experience.
CIPD membership at Chartered level or equivalent experience in Organisational Development or learning related discipline.
Extensive experience and success in applying consulting skills with Director and Executive level leaders, understanding their environment and agenda, and developing trust and credibility that enables effective consulting and influence at that level.
Extensive knowledge of OD practices, tools and methodologies and proven track record of applied practice and skills towards high value organisational level outcomes.
Presentation and delivery skills that inspire confidence at all levels.
Ability to manage ambiguity, complexity, and conflict, translating these appropriately for target audiences.
Experience and evidence of successfully delivering organisation level projects/change within the public or private sectors.
Excellent communication and influencing skills evidenced across diverse service areas and across all organisation levels.
Significant experience of working across agency and professional boundaries in an effective and collaborative way.
Strong conflict resolution & problem-solving skills.
Benefits:
NHS 24 offers a complete benefits package, with a permanent contract on Band 7 (£50,861 - £59,159) Placement on salary scale is dependent on confirmation of previous relevant NHS service.
We also offer you many supportive policies to enhance your employee journey and have a comprehensive Employee Assistance Programme Provider, Cycle to Work Scheme, bursary scheme and a range of learning and development. As an NHS Scotland employee you will be entitled to:
35 days annual leave (rising to 41) pro-rata
Development opportunities including study bursaries, e-learning and classroom-based courses
Enhanced pay for working public holidays
Enrolment into the Scottish Public Pensions Agency (SPPA) pension scheme
NHS discounts on goods and services
HELP, employee support and assistance
Interested?
Please download the Job Pack and Person Specification for full details of NHS 24 and this opportunity as well as the Digital Candidate Application Guide which will support you in your application.
We recommend that prior to application candidates read all the information provided in the Job Pack as it contains much of the information about NHS 24 and this vacancy to support a successful application.
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Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.