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Team Administrator
| Posting date: | 21 August 2025 |
|---|---|
| Salary: | £33,094.00 to £36,195.00 per year |
| Additional salary information: | £33094.00 - £36195.00 a year |
| Hours: | Full time |
| Closing date: | 31 August 2025 |
| Location: | London, SW17 0QT |
| Company: | NHS Jobs |
| Job type: | Contract |
| Job reference: | C9294-25-0441 |
Summary
To facilitate effective communication within the team by providing team members with messages and information To ensure that all telephone enquiries to the team are handled politely and sympathetically, ensuring that all messages are passed on to the appropriate person in a timely and accurate manner which may often involve dealing with difficult and distressed patients on the phone or in person. Ensure that admin-related Trust KPIs are addressed through regular reports provided by the Team Manager Co-ordinate all the support services provided to the team including domestic, catering, security, estates and to be the contact point for maintenance issues To be responsible for ensuring the data on the required electronic patient care record or Local Authority systems, if required, is accurate and up to date. The post holder will review the Trust dashboard or extract routine data for the Trust and/or team members. To address and alert teams to errors and problems as they arise To support team members in being able to access basic information held on My Dashboards & Pulse To ensure that all service users/patients and visitors are received in a courteous and efficient manner To collate patient feedback To be aware of the need for confidentiality of service users and clinical information Photocopy/scan/email as requested by other members of the team To implement Trust and team policies/procedures and propose changes to practices if necessary.