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Retail Skills Hub Centre Co-ordinator

Job details
Posting date: 21 August 2025
Salary: £38,263 per year
Hours: Full time
Closing date: 12 September 2025
Location: West London, London
Remote working: On-site only
Company: Ealing, Hammersmith and West London College
Job type: Temporary
Job reference:

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Summary

Hours: Full-time

Contract: Fixed Term (31/08/2026)

Salary: £38,263 per annum

Location: West London Retail Skills Hub, Westfield, White City

Closing Date: 12th September 2025


About us

At West London College, we are committed to championing innovation and creativity, and we invite you to join us on this journey. We welcome applicants who can share our values of Ambition, Innovation, Accountability, Collaboration and Inclusion. We have three college sites across West London: Ealing, Hammersmith, and Southall. By bringing your skills to the College, you will have a wonderful opportunity to make a difference in our students’ education and future.

As a diverse College in the UK, we offer an exciting, innovative and stimulating work environment with a wide variety of employment opportunities and a culture focused on Fairness, Respect, Equality, Diversity, Inclusion & Engagement.

For further information about the College, please visit our website.


About the role

We are seeking a Retail Skills Hub Centre Co-ordinator to lead the delivery of high-quality services to customers, partners and stakeholders at the West London Retail Skills Hub, Westfield, White City.

This is a key role in ensuring the smooth operational running of the hub, managing bookings and facilities, and maintaining accurate records and reporting. You will be the first point of contact for visitors and stakeholders, delivering excellent customer service while actively promoting the hub’s services to develop new opportunities.

The role also involves building strong employer relationships, supporting jobseekers with information, advice and guidance, and ensuring the hub is effectively staffed and resourced. You will play a vital part in raising the hub’s profile, driving commercial activity, and supporting the wider ambitions of the College.

To be successful in this role, you will need excellent organisational skills, strong customer service experience, and the ability to manage a wide range of stakeholders while promoting the hub’s values and services.


What we offer

Our team are important to us, and we offer a wide range of benefits to recognise the hard work put into supporting our learners. As a Team member, you will receive:

Excellent Holiday Allowance, plus bank holidays (8) and College closure days at Christmas (3)
Eye care vouchers
Cycle to Work scheme
Interest-free loans for Season tickets; Computers
Contributory average salary with Local Government Pension Scheme (LGPS)
Continuous Professional Development Events (CPD)
Access to Perkbox, our rewards and discount platform
Access to the College's Employee Assistance Programme (EAP)
Discount at the College's on-site hair and beauty salon

Important Information

The safety and welfare of our learners and staff are extremely important to us, and this is why we pride ourselves on our safeguarding procedures. As part of our commitment to safeguarding, successful candidates will be subject to an enhanced Disclosure and Barring Service check. Please note it is an offence to apply for this role if you are barred from engaging in regulated activities relevant to children.

For further information about our Safeguarding and Prevent policy, please view the documents attached.

We encourage and welcome applications from individuals, regardless of age, disability, sex, sexual orientation, gender reassignment or identity, race, religion or belief and marriage and civil partnership.

To apply, please complete an application form before the closing date specified, as CVs will not be accepted. Please ensure you also include a supporting Statement as part of your application, addressing how you meet the Person Specification detailed in the Job Description.

In submitting your application for this position, it is strictly prohibited to use any form of AI (Artificial Intelligence) tools or automation. By applying, you confirm that all content is your own and not generated or assisted by AI.

We reserve the right to close the submission deadline earlier than expected, so please ensure you submit your application as soon as possible.

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