Senior ICT Technician
| Posting date: | 21 August 2025 |
|---|---|
| Hours: | Full time |
| Closing date: | 20 September 2025 |
| Location: | Nantwich, Cheshire, CW5 7DY |
| Company: | Teaching Vacancies |
| Job type: | Permanent |
| Job reference: | 87f21b85-c282-4964-b177-437da17fae94 |
Summary
What skills and experience we're looking for
Strong knowledge of networking systems and modern IT infrastructure, including Windows-based client and server environments, LAN, Wi-Fi, switches, servers, and cabling.
• Proficient in managing and supporting Microsoft 365 services (e.g., Entra ID, Intune, Exchange, Teams), with working knowledge of Active Directory, DHCP, DNS, Printing and Group Policy.
• Solid understanding and hands-on experience with computer hardware, software, file management, and operating systems, including Windows 11 and Apple environments.
• Demonstrated ability to diagnose and resolve IT issues (hardware, software, and networking), both independently and collaboratively.
• Skilled in mobile device management across platforms and supporting a variety of end-user technologies, including interactive whiteboards and smart classroom tools
Familiarity with school-specific IT systems, including MIS platforms (e.g., SIMS) and safeguarding software
• Strong understanding of GDPR, data protection, safeguarding, health and safety, and confidentiality protocols.
• Ability to prioritise tasks, manage time effectively, and deliver results under pressure.
• Excellent communication skills, with the ability to explain technical issues clearly to non-technical staff and students, and a strong customer service orientation.
• Awareness of best practices in IT service management and the specific protocols and expectations of school environments.
• Minimum of 3 years’ experience in ICT technical support.
• Committed to continuous professional development and staying current with emerging technologies and practices.
What the school offers its staff
Rewards and Benefits Our people are at the heart of our success. We recognise that every school and every individual is of equal importance, we respect and have tolerance of all, and we ensure that everyone feels known, appreciated and valued.
We have developed a strong culture of collaboration and best practice, investing in our staff with support, coaching, mentoring and a wide range of top-quality training programmes at every level.
You will have opportunities to learn from colleagues who are highly experienced, knowledgeable, and committed education practitioners to support your development and career with the trust.
You will have the autonomy to evolve your school’s vision, values, performance and culture, but you will never be alone, you will have continuous support from the wider trust.
You will also have full access to our rewards package:
Learning and development
We offer a wide range of training and development opportunities including structured qualifications, and you will be able to access support, coaching and mentoring by senior members of staff from across the trust.
Competitive pension scheme
Support staff are part of Cheshire pension fund (LGPS) You receive a guaranteed pension through the Local Government Pension Scheme. The fund provides you with a guaranteed future income. The LGPS is provided by your employer who pay a large part of the cost for providing the excellent range of benefits. It is a valuable part of the pay and reward package for employees working in local government or working for other employers participating in the scheme.
Employee Assistance Programme
We have partnered with Legal and General to offer free and confidential advice to our staff. This is available 24 hours, 7 days per week for you and your immediate family. Some of the services include support with family, financial information, legal advice, stress and anxiety, and bereavement. You will also have access to in the moment counselling sessions.
Discounts on shopping, leisure, and travel
Through our Legal and General EAP our staff have access to a wide range of offers and discounts on high street and supermarket shopping, leisure facilities such as cinema and gym, and travel options such as holidays and hotel stays.
Reduced gym membership at ‘The Barony’ fitness centre in Nantwich and an on-site staff gym at Brine Leas School.
Flu vaccinations All staff have the option to access their annual flu vaccination via a local pharmacy.
Commitment to safeguarding
We are committed to safeguarding to ensure that our students thrive in a safe and supportive environment. All staff in the School are trained in Safeguarding and Child Protection issues and are kept up to date with changes in legislation and practice. We take all allegations, suspicions and disclosures seriously and will respond to them promptly.
Strong knowledge of networking systems and modern IT infrastructure, including Windows-based client and server environments, LAN, Wi-Fi, switches, servers, and cabling.
• Proficient in managing and supporting Microsoft 365 services (e.g., Entra ID, Intune, Exchange, Teams), with working knowledge of Active Directory, DHCP, DNS, Printing and Group Policy.
• Solid understanding and hands-on experience with computer hardware, software, file management, and operating systems, including Windows 11 and Apple environments.
• Demonstrated ability to diagnose and resolve IT issues (hardware, software, and networking), both independently and collaboratively.
• Skilled in mobile device management across platforms and supporting a variety of end-user technologies, including interactive whiteboards and smart classroom tools
Familiarity with school-specific IT systems, including MIS platforms (e.g., SIMS) and safeguarding software
• Strong understanding of GDPR, data protection, safeguarding, health and safety, and confidentiality protocols.
• Ability to prioritise tasks, manage time effectively, and deliver results under pressure.
• Excellent communication skills, with the ability to explain technical issues clearly to non-technical staff and students, and a strong customer service orientation.
• Awareness of best practices in IT service management and the specific protocols and expectations of school environments.
• Minimum of 3 years’ experience in ICT technical support.
• Committed to continuous professional development and staying current with emerging technologies and practices.
What the school offers its staff
Rewards and Benefits Our people are at the heart of our success. We recognise that every school and every individual is of equal importance, we respect and have tolerance of all, and we ensure that everyone feels known, appreciated and valued.
We have developed a strong culture of collaboration and best practice, investing in our staff with support, coaching, mentoring and a wide range of top-quality training programmes at every level.
You will have opportunities to learn from colleagues who are highly experienced, knowledgeable, and committed education practitioners to support your development and career with the trust.
You will have the autonomy to evolve your school’s vision, values, performance and culture, but you will never be alone, you will have continuous support from the wider trust.
You will also have full access to our rewards package:
Learning and development
We offer a wide range of training and development opportunities including structured qualifications, and you will be able to access support, coaching and mentoring by senior members of staff from across the trust.
Competitive pension scheme
Support staff are part of Cheshire pension fund (LGPS) You receive a guaranteed pension through the Local Government Pension Scheme. The fund provides you with a guaranteed future income. The LGPS is provided by your employer who pay a large part of the cost for providing the excellent range of benefits. It is a valuable part of the pay and reward package for employees working in local government or working for other employers participating in the scheme.
Employee Assistance Programme
We have partnered with Legal and General to offer free and confidential advice to our staff. This is available 24 hours, 7 days per week for you and your immediate family. Some of the services include support with family, financial information, legal advice, stress and anxiety, and bereavement. You will also have access to in the moment counselling sessions.
Discounts on shopping, leisure, and travel
Through our Legal and General EAP our staff have access to a wide range of offers and discounts on high street and supermarket shopping, leisure facilities such as cinema and gym, and travel options such as holidays and hotel stays.
Reduced gym membership at ‘The Barony’ fitness centre in Nantwich and an on-site staff gym at Brine Leas School.
Flu vaccinations All staff have the option to access their annual flu vaccination via a local pharmacy.
Commitment to safeguarding
We are committed to safeguarding to ensure that our students thrive in a safe and supportive environment. All staff in the School are trained in Safeguarding and Child Protection issues and are kept up to date with changes in legislation and practice. We take all allegations, suspicions and disclosures seriously and will respond to them promptly.