Visitor Host
| Posting date: | 20 August 2025 |
|---|---|
| Salary: | £24,567 per year, pro rata |
| Hours: | Part time |
| Closing date: | 03 September 2025 |
| Location: | Chelmsford, Essex |
| Remote working: | On-site only |
| Company: | Chelmsford City Council |
| Job type: | Permanent |
| Job reference: |
Summary
Are you a people person with a passion for heritage, culture, and great experiences? We’re looking for an outstanding Visitor Host to join our small, friendly team at the Museum of Chelmsford.
The Visitor Host is a first point of contact for visitors so confidence, communication skills and a warm, approachable nature is a must. The post holder will help every visitor feel welcome, appreciated, and excited to explore all we have to offer.
This is a varied and hands-on role. Key responsibilities will include preparing the museum for opening, events, and private hires. Greeting visitors and helping them get the most out of their visit, promoting our membership scheme and its benefits, handling shop sales and supporting retail operations, responding to general enquiries, and sharing your knowledge of our exhibitions, galleries, and activities.
Come and be part of something special where history, community and creativity come together.
Hours: Saturday and Sunday, 9.15 am to 5.15 pm (may
occasionally need to work evenings or Bank Holidays).
Interview dates: Week commencing 15th September 2025.
Chelmsford City Council is committed to safeguarding vulnerable groups and expects all employees to share this commitment and have a range of policies and procedures in place which promote safeguarding and safer working practices across our services. The Council's Safer Recruitment process contains pre-employment checks which includes safeguarding training, obtaining references and ensuring compliance with Disclosure and Barring Service process.
The Visitor Host is a first point of contact for visitors so confidence, communication skills and a warm, approachable nature is a must. The post holder will help every visitor feel welcome, appreciated, and excited to explore all we have to offer.
This is a varied and hands-on role. Key responsibilities will include preparing the museum for opening, events, and private hires. Greeting visitors and helping them get the most out of their visit, promoting our membership scheme and its benefits, handling shop sales and supporting retail operations, responding to general enquiries, and sharing your knowledge of our exhibitions, galleries, and activities.
Come and be part of something special where history, community and creativity come together.
Hours: Saturday and Sunday, 9.15 am to 5.15 pm (may
occasionally need to work evenings or Bank Holidays).
Interview dates: Week commencing 15th September 2025.
Chelmsford City Council is committed to safeguarding vulnerable groups and expects all employees to share this commitment and have a range of policies and procedures in place which promote safeguarding and safer working practices across our services. The Council's Safer Recruitment process contains pre-employment checks which includes safeguarding training, obtaining references and ensuring compliance with Disclosure and Barring Service process.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.