Customer Service Administrator
| Posting date: | 20 August 2025 |
|---|---|
| Salary: | £24,000 to £26,900 per year |
| Additional salary information: | Employer pension contribution of 4% |
| Hours: | Full time |
| Closing date: | 19 September 2025 |
| Location: | S2 1AS |
| Remote working: | On-site only |
| Company: | Manor Development Company Ltd |
| Job type: | Permanent |
| Job reference: | CST25 |
Summary
We have a vacancy for a customer service administrator to work within our current sales and service team
We manage and operate a busy managed workspace centre in Sheffield and we are looking for an additional member for our customer service team. As well as providing commercial premises to let we also provide meeting rooms, virtual office provision and back up office services.
You will be expected to;-
Cover all aspects of our sales and letting services – communicating with potential clients and acting as negotiator for new lets.
Providing comprehensive follow up services and support to our customer base.
Man our in house reception and act as first contact
Service and host our meeting room bookings and other associated areas of operation
Work within the Sales and Service Team to effect an outstanding service
Operate a CRM system
Experience Required:-
Good communication and interpersonal skills
Ability to work as a team
Previous experience of a sales and or customer service position (not retail)
Motivated and able to work to deadlines and targets within a sales environment
Previous experience of working with a computerised CRM system (however training will be provided)
IT literate and familiar with Microsoft Office 365
Driving license desirable
This is a full time post however 2 x part time posts will be considered.
This post is established to administer all aspects of the company’s sales and customer service operations including but not limited to all property lets etc, meeting room bookings, virtual and other related services. This to cover all of MDC sites including Alison Business Centre
The Customer Services/Sales Administrator is responsible for all aspects of the company(s) Sales, lettings and Customer Support Services both in-house and as part of its product service to its client base. To include the relevant administration and information processing via both manual and computerised systems in order to ensure effective working across the organisation.
As a member of the Customer Services Team, the post holder will be expected to liaise with other members within the team to ensure overall efficiency through collaborative working and to ensure the smooth running of all customer sales and related services. To co-ordinate all operations and related tasks where necessary with other areas of operation/personnel as required in order to ensure the smooth operation of the organisation as a whole.
To ensure that the department as a whole achieves any targets/deadlines etc as set by the Chief Executive/Operations Manager/Board (Exec Team) and to keep them informed of progress as and when required.
We manage and operate a busy managed workspace centre in Sheffield and we are looking for an additional member for our customer service team. As well as providing commercial premises to let we also provide meeting rooms, virtual office provision and back up office services.
You will be expected to;-
Cover all aspects of our sales and letting services – communicating with potential clients and acting as negotiator for new lets.
Providing comprehensive follow up services and support to our customer base.
Man our in house reception and act as first contact
Service and host our meeting room bookings and other associated areas of operation
Work within the Sales and Service Team to effect an outstanding service
Operate a CRM system
Experience Required:-
Good communication and interpersonal skills
Ability to work as a team
Previous experience of a sales and or customer service position (not retail)
Motivated and able to work to deadlines and targets within a sales environment
Previous experience of working with a computerised CRM system (however training will be provided)
IT literate and familiar with Microsoft Office 365
Driving license desirable
This is a full time post however 2 x part time posts will be considered.
This post is established to administer all aspects of the company’s sales and customer service operations including but not limited to all property lets etc, meeting room bookings, virtual and other related services. This to cover all of MDC sites including Alison Business Centre
The Customer Services/Sales Administrator is responsible for all aspects of the company(s) Sales, lettings and Customer Support Services both in-house and as part of its product service to its client base. To include the relevant administration and information processing via both manual and computerised systems in order to ensure effective working across the organisation.
As a member of the Customer Services Team, the post holder will be expected to liaise with other members within the team to ensure overall efficiency through collaborative working and to ensure the smooth running of all customer sales and related services. To co-ordinate all operations and related tasks where necessary with other areas of operation/personnel as required in order to ensure the smooth operation of the organisation as a whole.
To ensure that the department as a whole achieves any targets/deadlines etc as set by the Chief Executive/Operations Manager/Board (Exec Team) and to keep them informed of progress as and when required.