Therapy Service Manager

Posting date:	20 August 2025
Salary:	£23,837.14 per year
Additional salary information:	£23837.14 a year
Hours:	Full time
Closing date:	29 August 2025
Location:	London, E2 8AX
Company:	NHS Jobs
Job type:	Permanent
Job reference:	B0137-25-0000

Summary

1.JOB DETAILS Job Title: Therapy Service Manager Job Share Location: Headway East London, Hackney Team: Therapy Service Responsible To: Director of Services (clinical lead) Responsible For: Therapy Technical instructor: Associate therapists and volunteers working in Enfield and Day Service (Physiotherapist, Psychotherapist, Occupational Therapist, Neuropsychologist) Hours:18 Hours/Week 2.JOB PURPOSE The Therapy Service Manager is responsible for leading the therapy team to plan and deliver an excellent service which empowers our community of brain injury survivors. This role is a job share and covers the following aspects of the Headway East London Therapy Service: Enfield Brain Injury Service and Day Service. 3.PRINCIPAL DUTIES AND RESPONSIBILITIES Provide leadership to the therapy team to ensure the efficient delivery, quality and consistency of this service within Enfield and the Day Service. Manage the development of plans and strategies for the therapy team and instil a sense of collaboration, common goals and working together across the team to ensure the sustainability of the service. Manage the service budget in relation to Enfield and Day Service with support from Finance and the Director of Services. Build good relationships with stakeholders in the boroughs we serve to develop opportunities for growth and development of our services. Work with the Director of Services on commissioning/tender/framework contracting arrangements with the ICSs we serve. Work with staff to ensure our members voices are at the centre of everything we do. Work with the Director of Services and the Finance team to ensure unit costs are accurate and work to ensure full costs of the service are recovered from customers. Work with the Director of Services and the Director of Development to explore new opportunities to develop our business to generate income. Assist the Director of Services to explore and implement effective ways to evidence the outcomes of our members and the impact of our services to demonstrate our effectiveness. Contribute to budgeting for the therapy service, working with the Chief Executive, Finance team and Director of Services. Provide evidence based clinical advice and intervention to all services, keeping up to date with and critically evaluating new research Oversee all referrals to the service ensuring the efficient assessment and start for new members. Provide clinical interventions to members where necessary, to support the smooth running of the service. Support research and development in line with the organisational research strategy. 3.2 Key Relationships Internal & External Therapy Team Managers across services and departments Members Quality assurance and contracts managers 3.3Health & Safety/GDPR Comply with safe working practices as outlined in Headway East London policies and take reasonable care for your own health and safety and that of others who may be affected by acts or omissions at work. Report any accidents, incidents or near misses as soon as reasonably practicable. Comply with GDPR guidance as outlined in Headway East London policy and report any breaches as soon as reasonably practicable. 3.4 General Be aware of and adhere to Headway East London policies at all times. Take part in progress/performance reviews throughout the year. Cooperate with other departments to achieve good outcomes for our members. Attend training courses and complete online training modules as required to meet the requirements of the post. Take responsibility for own personal development, seeking out opportunities to learn new skills. Undertake any other duties as requested by management which are reasonably deemed to be within the scope of the role or necessary for the smooth running of the organisation. 3.5 Other Apply the Headway East London values and behaviours to every aspect of the role at all times. Protect and enhance the interests and reputation of Headway East London internally and externally. Commit to the organisational principles of coproduction equity, diversity and inclusion sustainability