Emergency Department Patient Flow Co-Ordinator
| Posting date: | 20 August 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £24,937 - £26,598 pro rata |
| Hours: | Part time |
| Closing date: | 19 September 2025 |
| Location: | York, YO31 8HE |
| Company: | York Teaching Hospital NHS Foundation Trust |
| Job type: | Contract |
| Job reference: | 7231209/419-7231209-PFCO-MY |
Summary
A Vacancy at York and Scarborough Teaching Hospitals NHS Foundation Trust.
The Patient Flow Coordinator's primary role is to support the Nurse in Charge (NiC), Emergency Physician in Charge (EPiC), and the broader Emergency Department (ED) team in delivering high-quality patient care, while ensuring smooth patient flow through the department by minimising unnecessary delays.
Working under the direction of the NiC, the Patient Flow Coordinator will collaborate with the ED team and manage administrative tasks, liaising with other departments and help patient movement through the department. By coordinating these efforts, the postholder will contribute to the efficient operation of the ED, ultimately reducing patient journey times and enhancing overall departmental effectiveness.
• · Work directly with the ED shift leaders to support the safe and effective flow of patients through the department in line with the 4-hour patient safety standard. This will include having knowledge of all patients in the departments and the care plans for these patients.
• · Monitor performance within the Emergency Department.
• Liaise with Admission units and wards with regards to bed requests and discussion potential bed breaches with the bed manager.
• · Highlight to nursing team that bed is ready in a timely manner and ensure that all documentation is ready for patient to transfer to a bed.
• · Be familiar with, and work to, the protocols and policies of the Emergency Department and Trust policies, paying particular attention to the Chaperoning and Infection Control policies.
For more information on working for our Trust please visit:
https://yorkhospitals.pagetiger.com/hdjgxd
Our benefits
We offer a range of benefits to support our staff including:
• Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
• 27 days holiday rising to 33 days (depending on NHS Trust service)
• A variety of different types of paid and unpaid leave covering emergency and planned leave
• Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
• NHS Car Lease scheme and Cycle to Work scheme
• An extensive range of learning and development opportunities
• Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers
For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.
A full description of the role is available in the attachment: job description.
Please note that if a high number of applications are received this advert may close early. You are advised to submit you application at the earliest opportunity.
Working for the Trust
Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.
Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact:yhs-tr.recruitment@nhs.net.
As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Armed Forces Friendly Employer
We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promoteSaBRE- Supporting Britain’s Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.
This advert closes on Wednesday 3 Sep 2025
The Patient Flow Coordinator's primary role is to support the Nurse in Charge (NiC), Emergency Physician in Charge (EPiC), and the broader Emergency Department (ED) team in delivering high-quality patient care, while ensuring smooth patient flow through the department by minimising unnecessary delays.
Working under the direction of the NiC, the Patient Flow Coordinator will collaborate with the ED team and manage administrative tasks, liaising with other departments and help patient movement through the department. By coordinating these efforts, the postholder will contribute to the efficient operation of the ED, ultimately reducing patient journey times and enhancing overall departmental effectiveness.
• · Work directly with the ED shift leaders to support the safe and effective flow of patients through the department in line with the 4-hour patient safety standard. This will include having knowledge of all patients in the departments and the care plans for these patients.
• · Monitor performance within the Emergency Department.
• Liaise with Admission units and wards with regards to bed requests and discussion potential bed breaches with the bed manager.
• · Highlight to nursing team that bed is ready in a timely manner and ensure that all documentation is ready for patient to transfer to a bed.
• · Be familiar with, and work to, the protocols and policies of the Emergency Department and Trust policies, paying particular attention to the Chaperoning and Infection Control policies.
For more information on working for our Trust please visit:
https://yorkhospitals.pagetiger.com/hdjgxd
Our benefits
We offer a range of benefits to support our staff including:
• Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
• 27 days holiday rising to 33 days (depending on NHS Trust service)
• A variety of different types of paid and unpaid leave covering emergency and planned leave
• Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
• NHS Car Lease scheme and Cycle to Work scheme
• An extensive range of learning and development opportunities
• Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers
For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.
A full description of the role is available in the attachment: job description.
Please note that if a high number of applications are received this advert may close early. You are advised to submit you application at the earliest opportunity.
Working for the Trust
Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.
Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact:yhs-tr.recruitment@nhs.net.
As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Armed Forces Friendly Employer
We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promoteSaBRE- Supporting Britain’s Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.
This advert closes on Wednesday 3 Sep 2025
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.