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Peripatetic Discharge Co-ordinator | Norfolk Community Health and Care NHS Trust

Job details
Posting date: 20 August 2025
Salary: Not specified
Additional salary information: £27,485 - £30,162 per annum
Hours: Full time
Closing date: 19 September 2025
Location: Norwich, NR2 3TU
Company: Norfolk Community Health and Care NHS Trust
Job type: Permanent
Job reference: 7429752/839-7429752-RB

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Summary


The Peripatetic Discharge Co-ordinator will provide data, co-ordination and administrative support to multi-disciplinary teams of Health and Adult Social Services within a community hospital ward to improve joint working practices leading to more effective patient care and timely discharges.



To independently actively monitor the multidisciplinary management and discharge plan for all patients on designated ward(s) and take action to expedite the process, avoid delays and thereby improve the patients’ experience.



A critical success factor in this role is reducing the length of stay and ensuring that the discharge is planned and executed for all patients

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Information and Data Co-ordination


• To receive, breakdown and co-ordinate data identify appropriate discharge pathways and interventions. To present findings at Multi-Disciplinary Team meetings.



· To maintain accurate data in order to provide up to date information to any of the multi-disciplinary team about any individual in order to ease processes and communication





Key Performance Indicators


• Reducing the length of stay.
• Key information is documented on SystmOne, Care First and other appropriate systems
• Daily bed status recorded and sent to relevant leads.



Apply now to join an organisation that has been awarded an Outstanding rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.

Find out more about working for our organisation here:

https://heyzine.com/flip-book/2565ae62eb.html

Please note, the selection processes at Norfolk Community Health and Care NHS Trust are in place to ensure we recruit candidates with the right values and skills, please be advised that the use of AI in applications are monitored. We remain watchful of candidates who misuse these tools to generate an application that doesn’t accurately reflect their skills.



Discharge Co-Ordination


• To have an up to date knowledge of the multidisciplinary management of the patient and discharge plan of all patients. If a clear plan cannot be identified in the medical record, to contact relevant clinicians for clarification
• To have an understanding of clinical conditions and terminology
• To independently gather and collate information from the medical notes, patients and multi-disciplinary team colleagues to enable a clear plan for discharge to be followed.
• To facilitate members of the multidisciplinary team (MDT) to meet on a regular basis, attend the meetings and ensure that the relevant people are invited. Facilitateeffective communication and coordination of care between all multidisciplinary team members involved with each patient
• To take community referrals from the MDT meetings within agreed format/process and act as a point of contact for health and social care professionals.
• To actively communicate with services to enable appropriate and timely discharges and raising issues impacting upon delays with managers

· To be a key administrative facilitator of patient admission to and discharge from community hospitals using agreed processes.

· To refer to and redirect to other agencies or individuals for those whose needs might appropriately be met elsewhere and anticipate potential delays and take action to prevent them



· Monitor progress against the discharge plan and to be aware of changes to the
original plan. Inform and liaise with clinical and non-clinical staff as appropriate

· To act as a resource person and assistother staff with information on available resources, relevant organisations to be approached.

• To provide and receive sensitive information about difficult or complex matters respecting confidentiality at all times includingcommunicating effectively and appropriately with patients, carers and families

· To manage and prioritise own workload without direct supervision

· To maintain contemporaneous and accurate patient records in line with legal and departmental requirements in medical documents.
• To take note of the expected date of discharge (EDD) and update PAS if required. If this had not been identified, to contact the relevant clinician(s) and ensure this is added to PAS and the medical record. To assist in ensuring that all patients have an accurate EDD, identify whether the patient is unwell or fit and if fit retention reason.

· Using the medical notes and discharge plan and the expected date of discharge, consider how the process of care will be integrated for each individual patient and how a reduction in length of stay can be achieved.

· Liaise with members of the multidisciplinary team to ensure discharge arrangements are completed in a timely manner eg Ensure TTOs are prescribed, requested and obtained before transport arrives


This advert closes on Sunday 7 Sep 2025

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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