Business Support Officer
| Posting date: | 20 August 2025 |
|---|---|
| Hours: | Part time |
| Closing date: | 31 August 2025 |
| Location: | Brent Civic Centre, HA9 0FJ |
| Remote working: | Hybrid - work remotely up to 2 days per week |
| Company: | London Borough of Brent Council |
| Job type: | Temporary |
| Job reference: | 2480 |
Summary
Business Support Officer
Salary range: £33,912 - £35,982 pro rata, per annum inc. London weighting
Contract type: Fixed-term (12 Months), 18.5 hours per week, term-time only
Workplace: Brent Civic Centre, HA9 0FJ, with occasional work at other locations
Closes: 31 August 2025
JobID: 2480
Brent is a borough full of energy, opportunity and a strong sense of community. We’re transforming our services to deliver even better outcomes for our residents, and we’re looking for people who are ready to play an active part in that change.
We’re looking for a proactive Business Support Officer to join our well-established SEND Outreach Service. You will provide administrative support to specialist teams and act as the first point of contact for colleagues, families and external partners, helping us deliver high-quality services.
What you’ll do:
• Act as first point of contact for internal and external enquiries
• Take accurate minutes at meetings and circulate to relevant stakeholders
• Maintain systems, records and folders
• Manage email, post and telephone queries in a professional and timely manner
• Support key business processes across the service
We’re looking for someone with:
• Excellent written and verbal communication skills
• Strong interpersonal skills and ability to build effective relationships
• Highly organised with strong attention to detail
• Able to manage multiple tasks and work on your own initiative
• Good IT skills and confident using multiple systems at the same time
• Minute-taking experience (desirable)
For an informal discussion about the role, please contact Tina Murray at Tina.Murray@brent.gov.uk.
Why join us?
We know people achieve amazing things when they feel valued. Here’s what you’ll enjoy as part of our team:
• 27 days’ annual leave (rising to 31 after 5 years) + 8 bank holidays
• Generous employer pension contribution
• Flexible working, including up to 2 days a week from home (laptop provided)
• Family-friendly policies, including parental leave
• Affordable parking and access to Zipcar
• Free and confidential Employee Assistance Programme
• Season ticket loan and cycle to work scheme
• Access to My Brent Rewards, offering discounts on brands, travel, cinema and shopping
How to apply
Please click Apply Now and include a supporting statement demonstrating how you meet the Person Specification. CVs are welcome but must be accompanied by a supporting statement.
Brent Council welcomes applications from all communities and encourages applicants to complete the diversity section of the application. As a Disability Confident employer, we guarantee an interview for disabled applicants who meet the essential criteria and offer reasonable adjustments. If you require any adjustments, please contact recruitment@brent.gov.uk.
Roles in areas involving children, young people or vulnerable adults are subject to an Enhanced DBS and other pre-employment checks. Application data may be shared with Cifas to help prevent fraud and misconduct. For more information on how your data is used and your rights, visit www.cifas.org.uk/fpn.
Flexible working is supported wherever possible.
Salary range: £33,912 - £35,982 pro rata, per annum inc. London weighting
Contract type: Fixed-term (12 Months), 18.5 hours per week, term-time only
Workplace: Brent Civic Centre, HA9 0FJ, with occasional work at other locations
Closes: 31 August 2025
JobID: 2480
Brent is a borough full of energy, opportunity and a strong sense of community. We’re transforming our services to deliver even better outcomes for our residents, and we’re looking for people who are ready to play an active part in that change.
We’re looking for a proactive Business Support Officer to join our well-established SEND Outreach Service. You will provide administrative support to specialist teams and act as the first point of contact for colleagues, families and external partners, helping us deliver high-quality services.
What you’ll do:
• Act as first point of contact for internal and external enquiries
• Take accurate minutes at meetings and circulate to relevant stakeholders
• Maintain systems, records and folders
• Manage email, post and telephone queries in a professional and timely manner
• Support key business processes across the service
We’re looking for someone with:
• Excellent written and verbal communication skills
• Strong interpersonal skills and ability to build effective relationships
• Highly organised with strong attention to detail
• Able to manage multiple tasks and work on your own initiative
• Good IT skills and confident using multiple systems at the same time
• Minute-taking experience (desirable)
For an informal discussion about the role, please contact Tina Murray at Tina.Murray@brent.gov.uk.
Why join us?
We know people achieve amazing things when they feel valued. Here’s what you’ll enjoy as part of our team:
• 27 days’ annual leave (rising to 31 after 5 years) + 8 bank holidays
• Generous employer pension contribution
• Flexible working, including up to 2 days a week from home (laptop provided)
• Family-friendly policies, including parental leave
• Affordable parking and access to Zipcar
• Free and confidential Employee Assistance Programme
• Season ticket loan and cycle to work scheme
• Access to My Brent Rewards, offering discounts on brands, travel, cinema and shopping
How to apply
Please click Apply Now and include a supporting statement demonstrating how you meet the Person Specification. CVs are welcome but must be accompanied by a supporting statement.
Brent Council welcomes applications from all communities and encourages applicants to complete the diversity section of the application. As a Disability Confident employer, we guarantee an interview for disabled applicants who meet the essential criteria and offer reasonable adjustments. If you require any adjustments, please contact recruitment@brent.gov.uk.
Roles in areas involving children, young people or vulnerable adults are subject to an Enhanced DBS and other pre-employment checks. Application data may be shared with Cifas to help prevent fraud and misconduct. For more information on how your data is used and your rights, visit www.cifas.org.uk/fpn.
Flexible working is supported wherever possible.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.