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General Assistant

Job details
Posting date: 20 August 2025
Salary: £24,215 to £24,685 per year
Hours: Full time
Closing date: 03 September 2025
Location: Southampton, Hampshire
Remote working: On-site only
Company: University of Southampton
Job type: Permanent
Job reference: 3188525FB

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Summary

We are recruiting a permanent full time General Assistant in our Residences department, within the Facilities team.

You will be joining the team at an exciting time as we continue to develop our portfolio of over 6,000 rooms improve our halls offering to enhance the student experience. You will be part of a team who support the smooth running of our Halls of Residence providing an excellent customer service to our students and other stakeholders.

The successful candidate will be working primarily in our Wessex Lane Hub, including Wessex Lane and City Gateway Halls of Residence, but may include work at other Residential sites, and our main campus as required.

The main responsibilities for this role include:

The movement of furniture/equipment across the sites, storage and monitoring of stock
Carrying out routine and scheduled safety inspections including Room Inspections and legionella flushing
Assisting with post/parcel duties, and responding to lock outs and fire alarms as required
Responding to fire alarms across site and report and escalate as appropriate
Working as part of a small team providing services to students living in Halls of Residences, you will need to be reliable, flexible and enthusiastic, with a strong customer focus.

Basic PC skills, including the use of email will be required. A full driving licence is required for this post.

The position offers a 36 hour/week contract working a rotating 8am-4pm, 9am-5pm or 10am-6pm shift pattern to meet business needs. You will also be expected to be available for occasional weekend and evening working particularly during our peak weekends in July and September.

We welcome applications from candidates who are committed to helping us create an inclusive work environment. We encourage applications from candidates from Black, Asian and Minority Ethnic communities, people who identify as LGBTQ+; and people with disabilities.

To find out more about our Residential Services Team please have a look at our website at http://www.southampton.ac.uk/uni-life/accommodation.page. If you would like more information about the recruitment process please email hr@soton.ac.uk, quoting the vacancy reference number in the subject line of your message.

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Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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