Key Account Manager
| Posting date: | 20 August 2025 |
|---|---|
| Hours: | Full time |
| Closing date: | 19 September 2025 |
| Location: | Birmingham, West Midlands |
| Remote working: | Hybrid - work remotely up to 2 days per week |
| Company: | Novelis |
| Job type: | Permanent |
| Job reference: |
Summary
Who we are
Novelis is driven by its purpose to shape a sustainable world together.
As a global leader in innovative products and services and the world's largest recycler of aluminum, we partner with customers in the automotive, beverage can, aerospace and specialties industries to deliver solutions that improve the benefits of balanced lightweight aluminum.
We have a coordinated network of technically sophisticated rolling and recycling plants as well as foundries across 31 facilities in 9 countries throughout North America, South America, Europe, and Asia with 13,250 employees worldwide. The company is headquartered in Atlanta, USA.
Our customers include some of the largest and best-known brands in the world, including Coca-Cola, Ford, BMW, Jaguar Land Rover, Airbus, Boeing, Nespresso, Samsung, and others. In addition, Novelis is leading the industry with its sustainability and recycling efforts.
Become part of our mission to create a sustainable world and start as soon as possible at our location in Birmingham as:
Key Account Manager – Automotive
What awaits you:
Ownership of OEM & Tier 1 Customers including management and co-ordination of sales accounts
Building strategic relationships with customers at all levels, to enable identification of growth opportunities
Holding monthly sales account meetings with cross functional teams to discuss status and opportunities
Creation of analysis based on Customer Account data as volume and price development, product mix development and portfolio development
Management of Customer Claims, customers purchase order and preparation of sales quotations
Working closely with the Customer Service Manager and Supply Chain Manager to ensure achieving delivery OTIF in accordance with customer schedules
Manage customer facing team and collaborate with Technical Service Engineers and Customer Service Representatives
Project Management and new product introduction, bringing together various parts of the supply chain to achieve successful SOP
Identify & implement new methodologies to improve customer service
How you convince us:
You bring at least 3 years of experience in a comparable role, ideally in the automotive or metal industry
You bring strong technical knowledge which you successfully applied in your previous role
You have excellent communication and relationship management skills
You have strong analytical skills and know how to analyze, interpret and visualize data
You are very familiar with MS Office; knowledge in SAP and Power BI is desired
You have experience in project management, process optimization and digitalization of processes
You are willing to travel within Europe occasionally
What Novelis offers you:
#leisuretime: Time for personal activities and relaxation is essential! Enjoy 25 days of holiday plus 8 bank holidays
#pensionplan: Your future matters to us! Enjoy a company pension scheme with matching contributions by Novelis, ensuring your financial security
#timeout: Ready to fulfill your dream of travelling the world or taking an extended break? We support you with our sabbatical offer!
#health: We prioritize your security and well-being! Benefit from our employer liability coverage and occupational health, including frequent check-ups. Enjoy our Employee Assistance Programme with a telephone number for external advice
#bikeleasing: Need a fresh breeze, not just at work? Take advantage of the bike leasing program for a refreshing ride
#development: Eager to enhance your knowledge and skills? Our individual training programs are designed to help you reach your full potential
Have we caught your interest?
Then become part of our team! We are looking forward to your application!
You can apply easily with your resume via our application system in less than 5 minutes.
Please note that postal applications cannot be processed and considered.
We live diversity and therefore welcome all applications - regardless of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation, and identity.
Novelis is driven by its purpose to shape a sustainable world together.
As a global leader in innovative products and services and the world's largest recycler of aluminum, we partner with customers in the automotive, beverage can, aerospace and specialties industries to deliver solutions that improve the benefits of balanced lightweight aluminum.
We have a coordinated network of technically sophisticated rolling and recycling plants as well as foundries across 31 facilities in 9 countries throughout North America, South America, Europe, and Asia with 13,250 employees worldwide. The company is headquartered in Atlanta, USA.
Our customers include some of the largest and best-known brands in the world, including Coca-Cola, Ford, BMW, Jaguar Land Rover, Airbus, Boeing, Nespresso, Samsung, and others. In addition, Novelis is leading the industry with its sustainability and recycling efforts.
Become part of our mission to create a sustainable world and start as soon as possible at our location in Birmingham as:
Key Account Manager – Automotive
What awaits you:
Ownership of OEM & Tier 1 Customers including management and co-ordination of sales accounts
Building strategic relationships with customers at all levels, to enable identification of growth opportunities
Holding monthly sales account meetings with cross functional teams to discuss status and opportunities
Creation of analysis based on Customer Account data as volume and price development, product mix development and portfolio development
Management of Customer Claims, customers purchase order and preparation of sales quotations
Working closely with the Customer Service Manager and Supply Chain Manager to ensure achieving delivery OTIF in accordance with customer schedules
Manage customer facing team and collaborate with Technical Service Engineers and Customer Service Representatives
Project Management and new product introduction, bringing together various parts of the supply chain to achieve successful SOP
Identify & implement new methodologies to improve customer service
How you convince us:
You bring at least 3 years of experience in a comparable role, ideally in the automotive or metal industry
You bring strong technical knowledge which you successfully applied in your previous role
You have excellent communication and relationship management skills
You have strong analytical skills and know how to analyze, interpret and visualize data
You are very familiar with MS Office; knowledge in SAP and Power BI is desired
You have experience in project management, process optimization and digitalization of processes
You are willing to travel within Europe occasionally
What Novelis offers you:
#leisuretime: Time for personal activities and relaxation is essential! Enjoy 25 days of holiday plus 8 bank holidays
#pensionplan: Your future matters to us! Enjoy a company pension scheme with matching contributions by Novelis, ensuring your financial security
#timeout: Ready to fulfill your dream of travelling the world or taking an extended break? We support you with our sabbatical offer!
#health: We prioritize your security and well-being! Benefit from our employer liability coverage and occupational health, including frequent check-ups. Enjoy our Employee Assistance Programme with a telephone number for external advice
#bikeleasing: Need a fresh breeze, not just at work? Take advantage of the bike leasing program for a refreshing ride
#development: Eager to enhance your knowledge and skills? Our individual training programs are designed to help you reach your full potential
Have we caught your interest?
Then become part of our team! We are looking forward to your application!
You can apply easily with your resume via our application system in less than 5 minutes.
Please note that postal applications cannot be processed and considered.
We live diversity and therefore welcome all applications - regardless of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation, and identity.