Customer Account Manager - Production Controller
| Posting date: | 19 August 2025 |
|---|---|
| Salary: | £45,000 to £50,000 per year |
| Hours: | Full time |
| Closing date: | 18 September 2025 |
| Location: | BH31 6AB |
| Remote working: | On-site only |
| Company: | South West Recruitment Ltd |
| Job type: | Permanent |
| Job reference: | 42113-37667 |
Summary
We are recruiting for a 40 year plus established engineering company in Verwood that has a reputation for customer excellence and responsiveness in the supply of complex, quality critical precision machined components and related assemblies.
The Customer Account Coordinator role is the primary contact between the supplier and the customer.
The successful candidate will be responsible for managing the customer accounts in full.
Role Responsibilities
The role requires that we closely monitor and develop the customer expectations in terms of On Time Delivery, Quality and Costs, and that suitable KPI's are in place to track performance.
This information will be used to drive change and improvement in performance.
• Communicate at different levels and liaise between the relevant departments.
• Attend the daily production meetings and take an active part in pushing the completion and delivery of components to the customer.
• Raise and manage purchase orders and parts at treatments houses
• Manage company logistics
Role Requirements
• Experience within Aerospace or Engineering is essential
• Good IT Skills with Excel and manufacturing systems such as MRP/SAP
• Good communicator, negotiator and have a good level of business acumen
Hours: 39 hours per week; Monday to Thursday 7:30am- 4:30pm and Friday 7:30am- 12:30pm
Salary: up to£50,000 per annum depending on experience
What can you expect in return?
• 33 days holiday
• Onsite parking
• Pension
To apply for this excellent opportunity please apply now with your latest CV and we will be in touch in due course. Alternatively, please call Alan for more details.