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Crisis Recovery Worker

Job details
Posting date: 19 August 2025
Salary: Not specified
Additional salary information: Negotiable
Hours: Full time
Closing date: 01 September 2025
Location: Tunbridge Wells, TN4 9QT
Company: NHS Jobs
Job type: Permanent
Job reference: B0333-25-0073

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Summary

To deliver emotional support, advice and guidance via face to face, telephone, and video. 2 To assess a situation to determine risk and the needs of the person accessing support. 3 To make decisions under pressure whilst communicating with the person accessing support. 4 To accurately record new contacts and details of visits and calls on relevant electronic systems. 5 To work in line with performance targets and key contractual requirements, providing data and case studies as requested. 6 To advise and be actively involved in individual risk assessment and review. 7 Where identified, an appropriate action plan/safety plan will be put in place to meet individual's needs 8 To encourage those accessing support to recognise, understand and manage factors that affect their mental wellbeing and physical health 9 To work with a range of partners and external agencies to meet individual's needs and support with individual safety and delivery of the service 10 To work as a team member, sharing information and supporting colleagues, ensuring they have the knowledge, information, and resources to be successful in their roles and make a positive and valued contribution to the service. 11 To communicate with external stakeholders as required. 12 To actively obtain relevant literature / resource materials from appropriate internal teams and external agencies to assist with support conversations and signposting.

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