Liaison Officer
| Posting date: | 19 August 2025 |
|---|---|
| Salary: | £31,049.00 to £37,796.00 per year |
| Additional salary information: | £31049.00 - £37796.00 a year |
| Hours: | Full time |
| Closing date: | 02 September 2025 |
| Location: | Newcastle Upon Tyne, NE1 6SN |
| Company: | NHS Jobs |
| Job type: | Contract |
| Job reference: | G9914-25-0218 |
Summary
In this role, you are accountable for: 1. Working closely with colleagues, sharing information and providing support to ensure best practice, the most efficient working practices and limiting duplication of work. 2. Develop and manage the day-to-day relationships with partner organisations, providing the main point of contact, giving them regular feedback and keeping them informed of developments. 3. Represent the BSA at internal / external conferences, meetings, seminars and workshops promoting cost recovery. Create training packages and present to a wide audience. 4. Travel across the UK to promote identification and reporting of chargeable patients and support healthcare organisations. 5. Working closely with the communication team to create and deliver a communications plan. 6. Increase participation and engagement levels with Trusts across the UK. Understand the needs of the Trusts and be able to respond effectively with a plan of how to meet these. 7. Understand and interpreting regulation relating to cost recovery for the EEA and Switzerland and ensure any changes are relayed to OVMs. Work with Trusts to better identify overseas visitors so they can ensure that they are charging the correctly. 8. Support OVMs with the web portal. The portal is the mechanism that allows OVMs to submit all costs. 9. Liaising with Overseas Visitor Managers, member states, customers and any relevant internal and external stakeholders to discuss cases and seek conclusions. 10. Contributing to the ongoing review and development of our Overseas Healthcare operations, ad hoc audits and other quality assurance activities as required. 11. Support the cost recovery team to ensure that all submissions are processed in according with Governance frameworks, policies and procedures ensuring that accurate and auditable records of activities are maintained to ensure accurate recovery of all costs from Member States.