General Manager Live in or Out
| Posting date: | 19 August 2025 |
|---|---|
| Salary: | £55,000 per year |
| Additional salary information: | Excellent Plus Benefits |
| Hours: | Full time |
| Closing date: | 02 September 2025 |
| Location: | Nags Head Covent Garden, WC2E 8BT |
| Company: | McMullen & Sons Ltd |
| Job type: | Permanent |
| Job reference: | 4c769IdidpxJSqjeWR8hDf |
Summary
This is a rare chance for a driven, experienced General Manager to be front and centre in one of London’s most iconic pubs, working for a forward-thinking family brewer and pub operator that lives its values every day.
The Nags Head isn’t just another London pub — it’s a landmark. Located directly opposite Covent Garden Tube station, it’s in the thick of one of the capital’s most vibrant districts. The pub draws an incredible mix of customers: tourists seeking a quintessential British pub experience, theatre-goers and shoppers taking a break, busy office workers unwinding after hours, and private groups celebrating in style. When London is buzzing with big events, The Nags Head is at the very heart of the action.
The venue trades over two busy floors and boasts an enviable outside drinking area that makes the most of the Covent Garden atmosphere. There are also exciting plans to convert one of the upper floors into boutique-style rooms, following the success of similar developments at The King’s Arms and The Spice of Life.
As the company’s highest sales-taking and most profitable site, The Nags Head has delivered consistently exceptional results for years. But this is far from a “maintenance” role — there’s significant untapped potential, especially in developing and expanding the food offer.
The ideal General Manager candidate must have experience of running a site with high-volume food from a branded menu. London experience is preferable, however previous experience working within a high-volume tourist market is also advantageous.
Salary and Benefits
- Salary: Up to £55K live in dependent on experience, (live out is an option)
- Macs are a company committed to our team working no more than 45 hours a week
- Company contributory pension scheme
- Life Assurance
- Generous and achievable Bonus scheme
- Team discount card
- Lots or reward and recognition opportunities
Management Profile
A leader of people. Driven, resourceful, people (guests and team) focused and confident. Our pubs are driven by personalities, you’ll need the personality to stand out and become popular with the locals. An entrepreneurial streak and eye for detail are important, particularly in this part of town.
Owing to the unique nature of this business we are looking for a high performing manager who will operate a business that delivers our key KPI’s
- A full management team with an ongoing succession plan in place
- Team turnover on or below the company target
- Flawless standards FOH and BOH with complete adherence to company policies.
- Understanding the guests needs and responding to market demand
- Flawless execution of the offer
- Creation of sales driving activity on a regular basis
- Coaching and guiding the team - to get the best out of them every day
- Being able to spot talent and develop individuals to reach their potential