Neighbourhood Housing Officer
| Posting date: | 19 August 2025 |
|---|---|
| Salary: | £20.0 to £25.0 per hour |
| Additional salary information: | Up to £25 per hour |
| Hours: | Full time |
| Closing date: | 26 August 2025 |
| Location: | Blackpool, Lancashire, FY1 1NF |
| Company: | Hays Specialist Recruitment |
| Job type: | Temporary |
| Job reference: | 4717107_1755592445 |
Summary
We're looking to recruit a Neighbourhood Housing Officer in the Lancashire region on a full-time, temporary contract for a minimum of 8 weeks on behalf of a housing association. This is a 37.5 hour per week hybrid role, but will have a weekly requirement to travel the region so a driving licence with access to own vehicle and valid business insurance is essential.
Key responsibilities include:
- Be an active presence within the community, carrying out regular visits and neighbourhood inspections to identify issues and areas for improvement
- Assisting with lettings, allocations, voids management, signups and viewings with new tenants, and completing new tenancy visits, tenancy audits and reviews
- Completing fire risk assessments and other health & safety compliance tasks such as gas & electrical safety
- Manage your own caseload of anti-social behaviour and other tenancy breaches including gathering evidence, witness statements and preparing legal paperwork
- Support tenants at risk of tenancy failure and offering tenancy sustainment advice, signposting to external services where appropriate
- Respond to general enquiries and complaints from customers, stakeholders and local MPs
What you'll need to succeed
- Experience in a customer-facing, housing and tenancy management position with experience of managing your own cases of ASB & other tenancy breaches through to legal proceedings
- A good understanding of housing legislation and best practice
- A good understanding of welfare reform and benefits available including Universal Credit and PIP
- Driving licence with access to own vehicle and valid business insurance
What you'll get in return
- Weekly pay
- Hybrid working with mileage reimbursement
- Competitive hourly rates
- Option to be paid PAYE or Umbrella
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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