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Customer Service Assistants

Job details
Posting date: 18 August 2025
Salary: £12.30 per hour
Hours: Full time
Closing date: 17 September 2025
Location: Skegness, Midlands, PE25 3QL
Remote working: On-site only
Company: Meridian Business Support
Job type: Contract
Job reference: 57608280

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Summary

URGENT!

Skegness train station is extremely busy during the school summer holidays with lots of holidaymakers arriving and we need your help as a customer service assistant to add to the existing team.

Ideal for students who are off over the summer period and those looking for extra cash as well as anyone looking for an interesting, face to face customer service role working closely with the public!

We have customer service assistant shifts available to help with a variety of duties including queue management for people getting trains in the busiest times, ticket barriers, assisting passengers getting on and off trains (particularly those with additional needs), directing people to rail replacement buses, scanning tickets, making tannoy announcements, clearing trains to assist cleaners in turnaround times and helping to talk to and direct/signpost the crowds at the station so that everyone has a great experience!

Do you have face to face customer service assistant experience? Do you enjoy working with the public and assisting them? Would you be happy to help passengers with their queries about train services, directing them through the station and possibly to help them on and off trains and assist with their baggage at this busy train station? Are you a friendly individual with a level head who is able to deliver phenomenal customer service at the busiest times of the year? Then we want to hear from you!

Starting: Thursday 21/08/25 (induction training) with first shifts starting from Friday 22/08/25 and lasting until mid-September (possibly longer).
Pay Rate: £12.30 per hour – paid weekly.
Hours: Shifts available are 11:30 - 19:30 on Mondays, Fridays and Saturdays each week (with occasional Sundays if you're available). There may be a need to do an occasional 09:00 – 17:00 OR 13:45 - 21:45 if necessary and you're available. Flexibility is preferred.

If this all sounds like you then please do apply ASAP!

Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Business for this vacancy.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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