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Receptionist

Job details
Posting date: 19 August 2025
Hours: Full time
Closing date: 18 September 2025
Location: LA23 3EW
Remote working: On-site only
Company: Hapimag Bowness Resort
Job type: Permanent
Job reference: BPHM002

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Summary

Job post summary
Date posted: 19 August 2025

Pay: £24’500.00 per year

Job description:

Reception

Hapimag Resort Bowness-on-Windermere

Welcome at home

56 different resorts − by the sea, in the mountains, in the countryside or in Europe’s major cities. In the best locations, with fully equipped holiday apartments, personal service and reliable standards. This is what makes Hapimag.

Our Hapimag Resort Bowness-on-Windermere is located in Great Britains largest national park. It boasts a variety of 1- and 2- bedroom apartments in an idyllic setting close to many hiking routes and the town center. As a team we create an authentic holiday experience that exceeds the expectations of our guests and makes them happy, as happy people make our world a better place.

Full time receptionist

We are currently looking for a motivated and energetic individual to join our reception for 5 days a week, including weekends.

Your key tasks will be:

Welcoming and looking after our guests at the reception. These are timeshare owners, Hapimag shareholders and members and hotel guests
Check in, check out to the individual standards
Processing reservations from all types of guests and preparing their arrival information
Actively selling the additional services and products offered in the resort. This includes tickets, excursions, honesty shop items etc.
Giving authentic advice on the various possibilities for guests in our region. This includes hikes, excursions, day trips, museum visits etc.
Preparing information for other departments like accounts, maintenance, housekeeping
Your profile:

Your passion is to look after guests and you are happiest when you can exceed a guest's expectation
You have a hands-on attitude and like working in a team, also with other departments
You are a great communicator but also like administrative tasks
You have previous experience at a reception in a hotel or similar environment
You have excellent English knowledge both written and spoken. Spoken German, Italian or Dutch would be an advantage
You have a good working knowledge of administrative software like, internet and hotel property management systems
What we can offer you :

Great working hours with flexible shifts in comparison to a normal hotel reception
A competitive hourly rate and a permanent contract
Holidays that can be taken flexibly throughout the year
2 weeks points free vacation at a very competitive rate per year in one of our Hapimag Resorts
Reduced rates at all our Hapimag Resorts for last minute bookings
Development opportunities within the Hapimag community that include the opportunity to work abroad in the future
A dynamic working environment that welcomes your input and let’s you have a say in the development of the resort
Sounds like the challenge and work life balance you have been looking for? Then we look forward to receiving your application!

Work remotely

No
Job Types: Full-time, Temporary, Contract

Contract length: 12 months

Benefits:


Company pension
Employee discount
Free parking
On-site parking
Sick pay
Store discount
Ability to commute/relocate:


Bowness-on-Windermere LA23 3EW: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person

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