Specialist Support Worker
| Posting date: | 18 August 2025 |
|---|---|
| Salary: | £33,094.00 to £36,195.00 per year |
| Additional salary information: | £33094.00 - £36195.00 a year |
| Hours: | Full time |
| Closing date: | 22 August 2025 |
| Location: | London, W9 2NW |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9333-25-1039 |
Summary
Woodfield Trauma Service (WTS) is a small but busy team who work with refugees, asylum seekers and other forced migrants who have experienced trauma and who suffer with Post-traumatic Stress Disorder. While it is primarily a psychology service, the service also supports the numerous practical needs that our patients have and the support worker role is a crucial post in the team, offering advice, signposting and practical support to all patients for a large range of issues. By helping patients stabilize their practical needs, they are enabled to engage more fully with the psychological work on offer. Provide practical advice and support to refugees and asylum seekers on issues such as housing, welfare benefits, immigration, education. Ensure that the clients are linked to other relevant services both in the community and within statutory services. Have a good understanding of the legislation and issues affecting refugees and asylum seekers. An ability to speak more than one language would be an asset. Main Responsibilities: Work as a member of the core team of the Woodfield Trauma Service. Carry and maintain a caseload of clients with practical and social care needs. Take part in regular supervision and case discussions. Assist in all necessary aspects of the development of the service, including making links with third sector agencies that can support our clients. Participate in multidisciplinary team meetings and maintain close working relationships with team members. Carry out assessments of social needs and discussions with the service on ways to meet those needs. Take part in joint work with staff from local refugee groups, CMHTs, and other organisations working with our patient group. Work with interpreters as and when required. Maintain accurate and legible records of clients which will help to facilitate the review and evaluation of the service. Keep up to date with the changes in legislation and practice as they affect refugees and asylum seekers and disseminate these to the team. Respect clients ethnic, cultural, religious and any other related needs and expectations. Assist in administrative tasks, answering telephones, making and re-scheduling appointments as required.