Virtual back office assistant
| Posting date: | 18 August 2025 |
|---|---|
| Hours: | Part time |
| Closing date: | 17 September 2025 |
| Location: | Southend-on-sea |
| Remote working: | Hybrid - work remotely up to 5 days per week |
| Company: | Maple Tree Surgery & Landscapes LTd |
| Job type: | Permanent |
| Job reference: | VirBOA |
Summary
Location: Remote (Company based in Essex)
Job Type: Part-Time (Approx. 10 hours per week / 2 hours per day)
About Us
We are a growing and busy tree surgery company based in Essex, providing high-quality arboriculture and grounds maintenance services. As we expand, we're looking for a dedicated Virtual Personal Assistant to support our back-office operations and help keep things running smoothly behind the scenes.
What You’ll Be Doing
This is a fantastic opportunity to work with a growing, professional team in a flexible part-time role. As a Virtual Personal Assistant, you’ll be responsible for a range of administrative tasks, marketing support, and customer communication – all crucial to the smooth operation of our business.
Main Responsibilities
Manage administrative tasks using Xero and Hubscapes software.
Lead on marketing and project-based work as needed.
Respond to inbound emails professionally and in line with client expectations.
Take accurate messages and relay them in a timely manner.
Handle day-to-day back office tasks, ensuring they are completed accurately and efficiently.
Collaborate with the wider team to ensure smooth service delivery to all clients.
Maintain compliance with company policies on health & safety, environment, and equality & diversity.
Maintain a clean and organised digital workspace in line with internal procedures.
Use initiative to solve problems and report concerns to the Director as needed.
Stay flexible and adaptable to handle a variety of administrative duties and communication tasks.
Experience & Skills
Required:
Experience in administrative, PA, or office support roles.
Familiarity with Xero, Hubscapes, and Microsoft Office Suite (Word, Outlook, Excel).
Excellent keyboard and IT skills.
Clear, confident, and professional communication—written and verbal.
Ability to multitask and prioritise effectively.
Preferred:
Background in accountancy, ICT, or project coordination.
Experience in marketing or customer support roles.
Qualifications
Minimum of GCSE or equivalent education.
Personal Attributes & Competencies
Strong communicator with a proactive and adaptable mindset.
Organised, reliable, and comfortable working independently.
Able to use initiative and ask for help when needed.
Empathetic, collaborative, and aligned with company values.
Working Hours & Structure
Part-Time Remote Role
Approx. 2 hours per day / 10 hours per week
Flexible working schedule
Job Type: Part-Time (Approx. 10 hours per week / 2 hours per day)
About Us
We are a growing and busy tree surgery company based in Essex, providing high-quality arboriculture and grounds maintenance services. As we expand, we're looking for a dedicated Virtual Personal Assistant to support our back-office operations and help keep things running smoothly behind the scenes.
What You’ll Be Doing
This is a fantastic opportunity to work with a growing, professional team in a flexible part-time role. As a Virtual Personal Assistant, you’ll be responsible for a range of administrative tasks, marketing support, and customer communication – all crucial to the smooth operation of our business.
Main Responsibilities
Manage administrative tasks using Xero and Hubscapes software.
Lead on marketing and project-based work as needed.
Respond to inbound emails professionally and in line with client expectations.
Take accurate messages and relay them in a timely manner.
Handle day-to-day back office tasks, ensuring they are completed accurately and efficiently.
Collaborate with the wider team to ensure smooth service delivery to all clients.
Maintain compliance with company policies on health & safety, environment, and equality & diversity.
Maintain a clean and organised digital workspace in line with internal procedures.
Use initiative to solve problems and report concerns to the Director as needed.
Stay flexible and adaptable to handle a variety of administrative duties and communication tasks.
Experience & Skills
Required:
Experience in administrative, PA, or office support roles.
Familiarity with Xero, Hubscapes, and Microsoft Office Suite (Word, Outlook, Excel).
Excellent keyboard and IT skills.
Clear, confident, and professional communication—written and verbal.
Ability to multitask and prioritise effectively.
Preferred:
Background in accountancy, ICT, or project coordination.
Experience in marketing or customer support roles.
Qualifications
Minimum of GCSE or equivalent education.
Personal Attributes & Competencies
Strong communicator with a proactive and adaptable mindset.
Organised, reliable, and comfortable working independently.
Able to use initiative and ask for help when needed.
Empathetic, collaborative, and aligned with company values.
Working Hours & Structure
Part-Time Remote Role
Approx. 2 hours per day / 10 hours per week
Flexible working schedule