Car Park Attendant - Average 35 hours per week - Shopping Centre Environment
| Posting date: | 18 August 2025 |
|---|---|
| Salary: | £14.38 per hour |
| Additional salary information: | 14.38 - 14.38 |
| Hours: | Full time |
| Closing date: | 15 September 2025 |
| Location: | Ealing, W5 |
| Company: | Vacancy Filler |
| Job type: | Permanent |
| Job reference: | AUG20258440 |
Summary
We are seeking a reliable and customer-oriented Car Parking Attendant to join our team. The successful candidate will be responsible for managing the parking area of a large Shopping Centre , assisting customers with all their Parking needs, ensuring the safety and security of parked vehicles, and providing exceptional customer service.Information:Position: Security Car Parking AttendantLocation: Ealing, LondonPay Rate: £14.38 per hourHours: Average 35 hours per weekShifts: Days - 4 on 2 off Job Requirements:Previous experience in a customer facing service is essential.Experience within a parking management environment or a similar role is an advantage.Excellent communication and interpersonal skills.Strong problem-solving skills and attention to detail.Ability to work independently and as part of a team.Basic knowledge of security and safety procedures.Ability to stand and walk for extended periods.Ability to work outdoors in various weather conditions.Must have an excellent command of English Language & good IT SkillsReliable, Responsible and PunctualA friendly, professional, courteous and outgoing characterYou must always take pride in your appearance, ensuring immaculate presentationFlexible in the approach to daily and additional dutiesFirst Aid qualification & a SIA Licence are essentialDiplomatic, tactful, flexible, professional attitude and adapt at working under pressureFlexible working hours, including evenings, weekends, and holidays.Outdoor and indoor environments, including exposure to varying weather conditions.Duties to include: Customer Assistance:Engage with customers upon arrival and departure.Assist customers throughout their parking journey.Provide any directions and information about the parking facility and surrounding areasProvide guidance to customers on how to address any discrepancies or issues with payment equipment/parking tickets.Parking Management:Manage traffic within the parking facility to ensure efficient use of space.Monitor and manage the flow of vehicles to prevent congestion.Ensure that vehicles are parked in designated areas and follow the Car Parking Policy.Safety and Security:Conduct regular patrols of the parking area to ensure security.Report and manage any suspicious activity or safety hazards to the Security Operations Centre.Assist in the implementation of any emergency procedures if necessary.Machines, Ticketing and Payments:Ensure Payment Machines are operational at all times, perform basic maintenance and replenish stationary as required.Issue Parking Enforcement Notices (PCN’s) in line with the Car Parking Policy as required.Assist with cash collections and maintain accurate records accordingly.Maintenance and Cleanliness:Ensure all parking areas are clean and free of debris.Report any maintenance issues, such as broken barriers or malfunctioning equipment to the Security Operations Centre.Customer Service:Address any customer inquiries and complaints promptly and professionally.Provide excellent customer service to enhance the overall parking experience.Other Duties:Perform other related duties as assigned by the Management Team.Benefits:Health care plan (HSF)Perk Box (HSF) - discounts & offers from cinema tickets to days outCycle to work schemeTailored Site UniformFirst class training allowing you to develop your skillsA view for career developmentLong service & Employee Recognition awardsAnd much more!!A globally recognised Security Solutions Specialist delivering service excellence, to our Customers, Colleagues, and Communities. CIS is an independently owned business providing professional security solutions across the UK and Ireland. Our people are at the heart of everything we do. They have a sense of belonging and togetherness that manifests itself in operational excellence and world-class customer service. CIS Security is a multi-award-winning company, recently being awarded World’s Happiest Workplace in 2025.At CIS Security Ltd, we do not just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our Customers, Colleagues, and Communities. CIS Security Ltd is proud to be an equal opportunity employer and value diversity. We welcome applications from all sections of the community. All employment is decisions are based on qualifications, quality, and business needs.Due to the volume of applications, if we have not contacted you within three weeks of initial contact then unfortunately you have not been successful on this occasion.