Manager
| Posting date: | 18 August 2025 |
|---|---|
| Salary: | £16 to £20 per hour |
| Hours: | Full time |
| Closing date: | 17 September 2025 |
| Location: | Docklands, East London |
| Remote working: | On-site only |
| Company: | GTT STAR LTD |
| Job type: | Permanent |
| Job reference: |
Summary
Job Duties:
• Oversee daily operations of the café, ensuring smooth and efficient running
• Coordinate preparation of food and drinks
• Manage staffing by assessing needs, creating rotas, ensuring adequate coverage, and leading recruitment when required
• Train, motivate, and support staff to maintain high performance and deliver excellent customer service.
• Conduct staff assessments, identify training needs, and promote a positive, collaborative work environment.
• Handle customer feedback and complaints promptly and professionally.
• Monitor and maintain high standards in food quality, presentation, hygiene, and cleanliness throughout the café, kitchen, and takeaway areas.
• Ensure compliance with all health, safety, and food hygiene regulations.
• Manage stock by ordering supplies, receiving deliveries, and maintaining accurate inventory to reduce waste and control costs
• Set financial targets, oversee cash handling, assist with financial reporting, and monitor overall performance to stay within budget.
• Decide on the menu, including seasonal specials and updates to food and drink offerings.
• Plan and streamline food preparation and service during busy periods
•Monitor and improve performance of delivery staff and overall delivery procedures.
Skill, experience and qualifications that will be required for the successful applicant to get the job.
QUALIFICATION: NVQ Level 3 or equivalent or above
SKILLS:
• Excellent communication and interpersonal skills to engage effectively with team members and customers.
• Strong organisational and time management abilities to manage daily operations and multitask in a fast-paced café environment.
• Flexibility to work weekends, holidays, and extended hours as required by the café’s needs.
• Ability to adapt to changes in customer preferences, food trends, and industry developments.
• Proven leadership skills with the ability to motivate, support, and guide a diverse team.
• Commitment to fostering a positive workplace culture that encourages continuous learning and professional growth.
EXPERIENCE:
Prospective employee should have at least one-year practical experience in the relevant field.
• Oversee daily operations of the café, ensuring smooth and efficient running
• Coordinate preparation of food and drinks
• Manage staffing by assessing needs, creating rotas, ensuring adequate coverage, and leading recruitment when required
• Train, motivate, and support staff to maintain high performance and deliver excellent customer service.
• Conduct staff assessments, identify training needs, and promote a positive, collaborative work environment.
• Handle customer feedback and complaints promptly and professionally.
• Monitor and maintain high standards in food quality, presentation, hygiene, and cleanliness throughout the café, kitchen, and takeaway areas.
• Ensure compliance with all health, safety, and food hygiene regulations.
• Manage stock by ordering supplies, receiving deliveries, and maintaining accurate inventory to reduce waste and control costs
• Set financial targets, oversee cash handling, assist with financial reporting, and monitor overall performance to stay within budget.
• Decide on the menu, including seasonal specials and updates to food and drink offerings.
• Plan and streamline food preparation and service during busy periods
•Monitor and improve performance of delivery staff and overall delivery procedures.
Skill, experience and qualifications that will be required for the successful applicant to get the job.
QUALIFICATION: NVQ Level 3 or equivalent or above
SKILLS:
• Excellent communication and interpersonal skills to engage effectively with team members and customers.
• Strong organisational and time management abilities to manage daily operations and multitask in a fast-paced café environment.
• Flexibility to work weekends, holidays, and extended hours as required by the café’s needs.
• Ability to adapt to changes in customer preferences, food trends, and industry developments.
• Proven leadership skills with the ability to motivate, support, and guide a diverse team.
• Commitment to fostering a positive workplace culture that encourages continuous learning and professional growth.
EXPERIENCE:
Prospective employee should have at least one-year practical experience in the relevant field.