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Recovery Support Worker

Job details
Posting date: 18 August 2025
Salary: £24,637 per year
Hours: Full time
Closing date: 05 September 2025
Location: CM2 0QH
Remote working: On-site only
Company: Phoenix Futures
Job type: Permanent
Job reference: 3919

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Summary

We are recruiting a dynamic Recovery Support Worker working in partnership with EPUT (Essex Partnership University NHS Foundation Trust) delivering the Essex Liaison & Diversion Service throughout the County of Essex, including Southend & Thurrock.

The Role
The team have 1 vacancy, mainly based in Southend & Thurrock, with the option of a hybrid approach including working from home, Monday to Friday, 9 – 5.

Your day to day is varied, the successful candidates will work alongside EPUT and the Police to support vulnerable individuals, including young people into treatment/services in a bid to divert them from reoffending or custody. This will include supporting the completion of DRR/ATR assessments and high quality reports to assist the court in imposing appropriate disposals for those with problematic alcohol and/or substance use, meeting people in the community and offering telephone support.

About Phoenix Futures
Phoenix Futures is dedicated to helping individuals facing multiple needs. Our Essex Liaison & Diversion Service is a service delivered by the Phoenix Futures Group in partnership with EPUT. Our charity has over 50 years’ experience as a leading provider of drug and alcohol treatment.

We use our expertise to support people in their personal recovery and to improve their lives. We are dedicated to advocating for people who are often overlooked and stigmatised, to ensure they have a fair chance to lead healthy and fulfilling lives. Our aim is for everyone to be able to achieve their potential for themselves, their families and communities.

We encourage and welcome applications from people of all backgrounds and believe it is important to include people with lived experience to ensure the needs of the people we support are represented. We are committed to creating an inclusive working environment where everyone is free to be themselves and we ensure equity of opportunity.

The Benefits
Starting salary of £24,637 per annum pro rata, with opportunity to access potential yearly salary increments subject to appraisal, meaning potential salary increase up to £28,000
25 days’ annual leave plus Bank Holidays (increasing each year up to 30 days plus Bank Holidays)
Benefits including high street retailer discounts, gym discounts, season ticket loan, pension scheme and life assurance
Supportive occupational sick pay, eye-care vouchers and regular well-being talks and activities
Continuous training and career development via PXL our dedicated learning management system
A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better
We’ll ensure you get all the support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team.
This is an incredible opportunity for an organised and efficient practitioner to take the next step in their career with our exceptional organisation.

We believe in being the best and that is why we strive to create a supportive and engaging working environment for all our staff where we will help you to be the best you can be and thrive in the workplace.

Our amazing team will welcome you with open arms, supporting you to get up to speed and helping you find your feet.

About You
To be considered for this role, you will need:

Passionate and enthusiastic about making a real difference to the lives of people we support
Experience of working as part of a team and supporting your colleagues
Able to evidence excellent communication skills, both written and oral.
Evidence of managing a busy caseload and excellent organisational skills.
Proficient in the use of Microsoft Outlook and Microsoft Word and familiar with relevant database management systems
Relevant experience of work in the field of problematic substance use, mental health or another comparable field.

Phoenix Futures are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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