Hospitality Sales Executive
| Posting date: | 15 August 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Competitive + Bonuses |
| Hours: | Full time |
| Closing date: | 29 August 2025 |
| Location: | The Den, John Berylson Way, London, SE16 3LN |
| Remote working: | On-site only |
| Company: | Millwall Football Club |
| Job type: | Permanent |
| Job reference: |
Summary
Responsible to: Head of Hospitality Sales
Salary: Competitive + Bonuses
Location: The Den, John Berylson Way, London, SE16 3LN
Hours of work: 35 hours per week and Matchdays
About us:
Established in 1885, Millwall Football Club is one of the most famous football clubs in England. Currently competing in the EFL Championship, they play their home games at The Den, which is based in South Bermondsey, and has been the home of the Club since 1994.
Role Overview:
Millwall Football Club are looking to recruit a highly organised and effective sales executive to drive the matchday and seasonal hospitality sales business at this London sporting event venue.
As this is an established venue you will also be responsible for managing the existing client relationships, maintaining strong relations, ensuring regular contact and in turn driving repeat business. In addition, we are looking for someone to take the matchday hospitality offering forward, creating new relationships, generating enquiries and building up a local network of new corporate clients.
We require an individual with a good understanding of the industry and a proven track record of driving profitability in a target-driven environment.
The role would involve working with internal and external clients, taking initial phone and email enquiries, through to event completion, including coordination with clients and liaison with operational staff.
Key Responsibilities:
The role includes, but is not limited to:
· To proactively source new business and manage current clients within our matchday hospitality areas and executive box sales.
· To proactively source new business for car park and internal stadium bowl hire.
· Build and develop strong relationships with both existing, and new, matchday and seasonal hospitality clients and executive members.
· Focus on sourcing new business and creating own appointments and lead generation
· Work with both Corporate clients and Agencies to deliver new business target
· Attend both onsite and offsite meetings.
· Produce and deliver high value proposals; presenting to potential senior level clients alongside the Head of Hospitality Sales.
· Produce weekly, monthly and quarterly sales activity reports.
· Research and attend business exhibitions locally and nationally.
· Continually review and benchmark product offering, systems and processes: identifying improvements and providing solutions to the Head of Hospitality Sales and Head of Commercial.
· Achieve KPI’s as set and agreed with Head of Hospitality Sales.
· Ensure all leads and activities are thoroughly followed up to maximise revenue generation.
· To demonstrate the ability to negotiate rates and secure business, by understanding the needs of the customer and deliver them in a commercial and practical manner.
· The role will include matchday working, which will be agreed in advance.
· Assist both the Head of Commercial and Head of Hospitality Sales in day-to-day tasks as and when required.
· Assist the wider Commercial Team in answering enquires relating to both sponsorships and hospitality.
Essential Requirements / Qualifications:
· Worked within a sales and/or sporting environment
· Great attention to detail
· Effective communication skills both written and oral
· A self motivated individual who thrives in a fast-paced environment, with the ability to work flexibly with a range of internal and external stakeholders.
· A clear, polite and professional manner.
· Ability to represent the club in a positive and professional manner. This is a high-profile role, therefore, you must present yourself with a clean and smart appearance.
Desired Requirements / Qualifications:
· Trustworthy, conscientious and reliable
· Ability to work under own initiative as a self-motivated individual
· Ability to work calmly under pressure
· Upholding and promoting the clubs policies and procedures including health and safety, safeguarding and equal opportunities policies and procedures.
· Used a ticketing service provider
To Apply: To comply with safer recruitment procedures for the Club we are unable to accept CV’s.
Please ensure that you complete our standard application form (which is available via a link on our website). If you do require assistance in any part of the application process, please contact us via recruit@millwallfc.co.uk
Application Form Link: www.millwallfc.co.uk/club-information/work-for-the-lions/application-form
All applications need to be sent to recruit@millwallfc.co.uk
Due to the quantity of applicants expected, only those short-listed will be notified.
Closing date for applications: Friday 29th August 2025
A full copy of MFC’s Safeguarding Handbook is available by speaking with (or contacting) the MFC person responsible for safeguarding.
Salary: Competitive + Bonuses
Location: The Den, John Berylson Way, London, SE16 3LN
Hours of work: 35 hours per week and Matchdays
About us:
Established in 1885, Millwall Football Club is one of the most famous football clubs in England. Currently competing in the EFL Championship, they play their home games at The Den, which is based in South Bermondsey, and has been the home of the Club since 1994.
Role Overview:
Millwall Football Club are looking to recruit a highly organised and effective sales executive to drive the matchday and seasonal hospitality sales business at this London sporting event venue.
As this is an established venue you will also be responsible for managing the existing client relationships, maintaining strong relations, ensuring regular contact and in turn driving repeat business. In addition, we are looking for someone to take the matchday hospitality offering forward, creating new relationships, generating enquiries and building up a local network of new corporate clients.
We require an individual with a good understanding of the industry and a proven track record of driving profitability in a target-driven environment.
The role would involve working with internal and external clients, taking initial phone and email enquiries, through to event completion, including coordination with clients and liaison with operational staff.
Key Responsibilities:
The role includes, but is not limited to:
· To proactively source new business and manage current clients within our matchday hospitality areas and executive box sales.
· To proactively source new business for car park and internal stadium bowl hire.
· Build and develop strong relationships with both existing, and new, matchday and seasonal hospitality clients and executive members.
· Focus on sourcing new business and creating own appointments and lead generation
· Work with both Corporate clients and Agencies to deliver new business target
· Attend both onsite and offsite meetings.
· Produce and deliver high value proposals; presenting to potential senior level clients alongside the Head of Hospitality Sales.
· Produce weekly, monthly and quarterly sales activity reports.
· Research and attend business exhibitions locally and nationally.
· Continually review and benchmark product offering, systems and processes: identifying improvements and providing solutions to the Head of Hospitality Sales and Head of Commercial.
· Achieve KPI’s as set and agreed with Head of Hospitality Sales.
· Ensure all leads and activities are thoroughly followed up to maximise revenue generation.
· To demonstrate the ability to negotiate rates and secure business, by understanding the needs of the customer and deliver them in a commercial and practical manner.
· The role will include matchday working, which will be agreed in advance.
· Assist both the Head of Commercial and Head of Hospitality Sales in day-to-day tasks as and when required.
· Assist the wider Commercial Team in answering enquires relating to both sponsorships and hospitality.
Essential Requirements / Qualifications:
· Worked within a sales and/or sporting environment
· Great attention to detail
· Effective communication skills both written and oral
· A self motivated individual who thrives in a fast-paced environment, with the ability to work flexibly with a range of internal and external stakeholders.
· A clear, polite and professional manner.
· Ability to represent the club in a positive and professional manner. This is a high-profile role, therefore, you must present yourself with a clean and smart appearance.
Desired Requirements / Qualifications:
· Trustworthy, conscientious and reliable
· Ability to work under own initiative as a self-motivated individual
· Ability to work calmly under pressure
· Upholding and promoting the clubs policies and procedures including health and safety, safeguarding and equal opportunities policies and procedures.
· Used a ticketing service provider
To Apply: To comply with safer recruitment procedures for the Club we are unable to accept CV’s.
Please ensure that you complete our standard application form (which is available via a link on our website). If you do require assistance in any part of the application process, please contact us via recruit@millwallfc.co.uk
Application Form Link: www.millwallfc.co.uk/club-information/work-for-the-lions/application-form
All applications need to be sent to recruit@millwallfc.co.uk
Due to the quantity of applicants expected, only those short-listed will be notified.
Closing date for applications: Friday 29th August 2025
A full copy of MFC’s Safeguarding Handbook is available by speaking with (or contacting) the MFC person responsible for safeguarding.