Reception Security Officer
| Posting date: | 15 August 2025 |
|---|---|
| Salary: | £12.60 per hour |
| Hours: | Full time |
| Closing date: | 14 September 2025 |
| Location: | Ilford, Essex |
| Remote working: | On-site only |
| Company: | Integrated Visual Protection Ltd |
| Job type: | Permanent |
| Job reference: | 15082025-01 |
Summary
Security Officer – Ilford
Main Duties & Responsibilities:
To provide a Security Service for a prestigious Corporate Client. In line with the Assignment Instructions, SOPs, and customer requirements to protect the customer’s employees, property, and other assets.
To deliver the highest levels of customer service which consistently demonstrate the IVP Group’s core values.
Must have computer skills and know how to manage work emails and calls.
Must be able to adapt to a rotational shift pattern, which may include both days and nights.
Key Responsibilities:
Protection of Property and Premises
Prevent and deter unauthorised access to site. Monitor CCTV as appropriate. Monitor fire and other alarms liaising with the Landlord.
To provide a visible deterrent and high-level security presence whilst on site.
Conduct internal security patrols as detailed in the Assignment Instructions.
Undertake Reception duties where required.
Compile site reports and distribute in full compliance to GDPR legislation.
Incident Management: Compile and distribute Incident Reports in accordance with the agreed protocols.
Carry out routine tests of security equipment where appropriate.
Manage keys and perform locking and unlocking duties as detailed in the Assignment Instructions.
Ensure any equipment provided by the customer and the IVP Group is managed in accordance with procedures detailed in the Assignment Instructions.
Maintain all logbooks and records as detailed in the Assignment Instructions.
Issue visitor/contractor passes in accordance with the Assignment Instructions.
Deal with lost property in accordance with the Assignment Instructions.
Crowd control and function duties, ensuring premises and guest safety.
Health and Safety
To provide support, guidance and information to all staff, visitors and contractors whilst ensuring safeguarding of the premises.
Ensure health and safety procedures are always followed. Record and report all faults, health and safety hazards and unsafe working practices to supervisor/manager. Report and record all accidents in accordance with the Assignment Instructions.
Ensure all walkways and emergency escape routes are always kept clear.
Report any usage of First Aid equipment and shortfalls in the contents of First Aid boxes.
Investigate the cause of all fire alarm activations liaising with the Landlord and provide reports thereof.
Prevent Loss and Waste:
Report instances of property at risk of being lost, stolen, damaged and/or vandalised.
During patrols, check all designated doors are secured and access system is working on it.
Prevent and Deter Crime:
Operate CCTV and any other physical security equipment used on site.
Always identify and challenge unauthorised access.
Carry out initial investigations and report both verbally and in writing on incidents, suspicious activities.
Customer Service:
Display an outstanding level of customer service.
Take responsibility for problems that staff, and visitors may have.
Display the highest standard of personal presentation to uphold the image of the IVP Group.
Answer telephone calls professionally and in accordance with the Assignment Instructions.
Continuous Improvement:
Identify opportunities for improving practices and processes wherever possible.
Other responsibilities:
Book on/Book off each shift in accordance with Company policy.
Ensure all paperwork is completed in a timely fashion and conduct effective handover procedures.
Undertake any other duties as requested by Line Manager.
Person Specification:
Has a one team approach.
Able to take ownership of all situations to ensure tasks are completed.
Flexible approach to change.
Essential:
Must hold a Frontline SIA licence;
Must have computer skills;
Experience of working within the Security Industry;
Good written and verbal communication skills;
Willingness and ability to work effectively within a team;
Excellent observational skills.
Desirable:
First Aid trained;
Experience of working with Access Control Systems.
NOTE:
All security personnel are required to be vetted in accordance with Guidelines on Security Screening (BS7858) covering a period of five years. Failure to accurately and fully disclose work history may be detrimental to gaining employment with the IVP Group. You will need to be able to evidence a minimum of 5 year’s written work history – this evidence needs to include any gaps of over 31 days and periods of self-employment.
Successful candidates will be vetted by the IVP Group before employment is confirmed. The IVP Group takes the vetting process extremely seriously and has a dedicated team who validate employment and investigate gaps. For this, candidates who are invited for an interview must be able to provide a full 5 year or back to school work history, accounting for any gaps and proof of right to work, address and a valid Frontline SIA Licence. Failure to provide this evidence will result in the IVP Group not being able to comply with the BS 7858 Standard (the British Standards Institution for screening individuals employed in a security environment) and therefore no offer of employment shall be made.
To apply for this role please send a copy of your current CV to: jobs@ivp.org.uk
Use reference “15082025-01” in the ‘Subject’ line of your email.
Main Duties & Responsibilities:
To provide a Security Service for a prestigious Corporate Client. In line with the Assignment Instructions, SOPs, and customer requirements to protect the customer’s employees, property, and other assets.
To deliver the highest levels of customer service which consistently demonstrate the IVP Group’s core values.
Must have computer skills and know how to manage work emails and calls.
Must be able to adapt to a rotational shift pattern, which may include both days and nights.
Key Responsibilities:
Protection of Property and Premises
Prevent and deter unauthorised access to site. Monitor CCTV as appropriate. Monitor fire and other alarms liaising with the Landlord.
To provide a visible deterrent and high-level security presence whilst on site.
Conduct internal security patrols as detailed in the Assignment Instructions.
Undertake Reception duties where required.
Compile site reports and distribute in full compliance to GDPR legislation.
Incident Management: Compile and distribute Incident Reports in accordance with the agreed protocols.
Carry out routine tests of security equipment where appropriate.
Manage keys and perform locking and unlocking duties as detailed in the Assignment Instructions.
Ensure any equipment provided by the customer and the IVP Group is managed in accordance with procedures detailed in the Assignment Instructions.
Maintain all logbooks and records as detailed in the Assignment Instructions.
Issue visitor/contractor passes in accordance with the Assignment Instructions.
Deal with lost property in accordance with the Assignment Instructions.
Crowd control and function duties, ensuring premises and guest safety.
Health and Safety
To provide support, guidance and information to all staff, visitors and contractors whilst ensuring safeguarding of the premises.
Ensure health and safety procedures are always followed. Record and report all faults, health and safety hazards and unsafe working practices to supervisor/manager. Report and record all accidents in accordance with the Assignment Instructions.
Ensure all walkways and emergency escape routes are always kept clear.
Report any usage of First Aid equipment and shortfalls in the contents of First Aid boxes.
Investigate the cause of all fire alarm activations liaising with the Landlord and provide reports thereof.
Prevent Loss and Waste:
Report instances of property at risk of being lost, stolen, damaged and/or vandalised.
During patrols, check all designated doors are secured and access system is working on it.
Prevent and Deter Crime:
Operate CCTV and any other physical security equipment used on site.
Always identify and challenge unauthorised access.
Carry out initial investigations and report both verbally and in writing on incidents, suspicious activities.
Customer Service:
Display an outstanding level of customer service.
Take responsibility for problems that staff, and visitors may have.
Display the highest standard of personal presentation to uphold the image of the IVP Group.
Answer telephone calls professionally and in accordance with the Assignment Instructions.
Continuous Improvement:
Identify opportunities for improving practices and processes wherever possible.
Other responsibilities:
Book on/Book off each shift in accordance with Company policy.
Ensure all paperwork is completed in a timely fashion and conduct effective handover procedures.
Undertake any other duties as requested by Line Manager.
Person Specification:
Has a one team approach.
Able to take ownership of all situations to ensure tasks are completed.
Flexible approach to change.
Essential:
Must hold a Frontline SIA licence;
Must have computer skills;
Experience of working within the Security Industry;
Good written and verbal communication skills;
Willingness and ability to work effectively within a team;
Excellent observational skills.
Desirable:
First Aid trained;
Experience of working with Access Control Systems.
NOTE:
All security personnel are required to be vetted in accordance with Guidelines on Security Screening (BS7858) covering a period of five years. Failure to accurately and fully disclose work history may be detrimental to gaining employment with the IVP Group. You will need to be able to evidence a minimum of 5 year’s written work history – this evidence needs to include any gaps of over 31 days and periods of self-employment.
Successful candidates will be vetted by the IVP Group before employment is confirmed. The IVP Group takes the vetting process extremely seriously and has a dedicated team who validate employment and investigate gaps. For this, candidates who are invited for an interview must be able to provide a full 5 year or back to school work history, accounting for any gaps and proof of right to work, address and a valid Frontline SIA Licence. Failure to provide this evidence will result in the IVP Group not being able to comply with the BS 7858 Standard (the British Standards Institution for screening individuals employed in a security environment) and therefore no offer of employment shall be made.
To apply for this role please send a copy of your current CV to: jobs@ivp.org.uk
Use reference “15082025-01” in the ‘Subject’ line of your email.