Resident Liaison Officer (Planned & Regeneration)
| Posting date: | 15 August 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Competitive Salary + Benefits |
| Hours: | Full time |
| Closing date: | 12 September 2025 |
| Location: | Grimsby, North East Lincolnshire |
| Remote working: | On-site only |
| Company: | Blue Octopus Recruitment Limited |
| Job type: | Contract |
| Job reference: | MSPS194980 |
Summary
Fixed Term - Full Time (6 Months)
We are looking to recruit a Resident Liaison Officer to join our team in Grimsby!
About the Role
As our Resident Liaison Officer, you will serve as the primary point of contact between residents, project stakeholders, and the construction team. The successful candidate will be responsible for fostering positive relationships with residents, addressing their concerns, and ensuring that their needs are met.
Working to deliver the best quality service, you’llbe responsible for a first-class liaison and administrative support to our project team in a professional and efficient manner.
About You
Candidates will have experience as a Resident Liaison Officer, ideally within social housing environment, coupled with the ability to establish and maintain effective customer relationships with residents from diverse backgrounds. Well organised and empathetic, you’ll have excellent verbal, professional telephone manner and written communication skills. IT literate with experience working with all Microsoft programmes. An interest in decarbonisation works and experience with the EasyBOP system would be beneficial but are by no means essential.
You must hold a clean valid UK driving licence and be willing to travel from property to property.
Benefits
Profit Share Discretionary Annual Bonus Scheme
26 Days Holiday plus Bank Holidays
Enhanced Pension Plan
Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more)
Life Assurance & Accident Cover
Share Save
Enhanced Maternity & Paternity Pay
Work Perks Discounts & Vouchers
Buy & Sell Holiday Schemes
Flexible Working & Flexible Bank Holidays
Cycle to Work
Volunteering (2 days paid)
Learning & Development Opportunities
Extensive Wellbeing Support, including EAP
Loyalty & Values Awards
Funded Professional Subscription
About Us
Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works.
With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first.
Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success.
MSPS are proud to support the resettlement of armed forces personnel.
We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid
disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates.
We are looking to recruit a Resident Liaison Officer to join our team in Grimsby!
About the Role
As our Resident Liaison Officer, you will serve as the primary point of contact between residents, project stakeholders, and the construction team. The successful candidate will be responsible for fostering positive relationships with residents, addressing their concerns, and ensuring that their needs are met.
Working to deliver the best quality service, you’llbe responsible for a first-class liaison and administrative support to our project team in a professional and efficient manner.
About You
Candidates will have experience as a Resident Liaison Officer, ideally within social housing environment, coupled with the ability to establish and maintain effective customer relationships with residents from diverse backgrounds. Well organised and empathetic, you’ll have excellent verbal, professional telephone manner and written communication skills. IT literate with experience working with all Microsoft programmes. An interest in decarbonisation works and experience with the EasyBOP system would be beneficial but are by no means essential.
You must hold a clean valid UK driving licence and be willing to travel from property to property.
Benefits
Profit Share Discretionary Annual Bonus Scheme
26 Days Holiday plus Bank Holidays
Enhanced Pension Plan
Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more)
Life Assurance & Accident Cover
Share Save
Enhanced Maternity & Paternity Pay
Work Perks Discounts & Vouchers
Buy & Sell Holiday Schemes
Flexible Working & Flexible Bank Holidays
Cycle to Work
Volunteering (2 days paid)
Learning & Development Opportunities
Extensive Wellbeing Support, including EAP
Loyalty & Values Awards
Funded Professional Subscription
About Us
Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works.
With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first.
Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success.
MSPS are proud to support the resettlement of armed forces personnel.
We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid
disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates.