Local Supplier Lead
Posting date: | 15 August 2025 |
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Salary: | £23,808.00 per year |
Additional salary information: | Up to £23,808 per annum |
Hours: | Full time |
Closing date: | 12 September 2025 |
Location: | Cornwall, PL27 6JS |
Company: | Sykes Holiday Cottages Ltd |
Job type: | Permanent |
Job reference: | ORG5842-AM1375757WadLSL |
Summary
Salary: £23,808 per annum
Hours: 37.5 per week, (Monday to Saturday, Saturdays on a rota basis)
Location: Our friendly Rock, Wadebridge office
About the Role:
We’re looking for a Local Supplier Lead to join our Rock team. You’ll manage properties, support housekeepers, liaise with owners, and make sure every guest has a flawless stay. During busy times, you’ll also jump in with the Managed Service Team to keep everything running smoothly.
What You’ll Do:
Build and maintain strong relationships with cleaners, suppliers, and property owners
Recruit, train, and manage self-employed housekeepers and maintenance contractors
Ensure properties are cleaned and maintained to standard, conducting visits as needed
Support the Property Services HUB and assist with cleaning or maintenance when required
Monitor performance, provide feedback, and act on NPS results for continuous improvement
Participate in the out-of-hours emergency callout rota as needed
If you’re organised, proactive, and love giving great service, this role is for you!
What You’ll Bring
✅ Full UK driving licence
✅ Strong customer service skills
✅ Basic property maintenance/DIY knowledge
✅ Excellent negotiation, problem-solving, and organisational skills
✅ Contractor management experience and ability to build strong relationships
✅ IT literate – confident with MS Office and internal databases
Bonus points if you’ve got holiday let or hospitality experience, know the local area well, and have experience seeing work orders through from start to finish.
Who Are John Bray Cornish Holidays?
For nearly 50 years, John Bray Cornish Holidays have been welcoming guests to some of North Cornwall’s most beautiful coastal escapes. From clifftop retreats to cosy fisherman’s cottages, every property we manage is handpicked within a 5-mile stretch of stunning coastline, including Rock, Daymer Bay, Polzeath, and Port Isaac.
As part of the award-winning Sykes Holiday Cottages, we combine the warmth of a local team with the resources of a national brand, delivering memorable holidays for guests and peace of mind for owners.
Why You’ll Love Working With Us
At John Bray Sykes, we believe in doing right by our people:
Performance bonus – up to 5% of salary
33 days holiday (including bank hols) + extra days with long service
Your birthday off just because!
Two paid volunteering days each year
Proud to be a BCorp – we care about people & planet
Enhanced Maternity & Paternity leave (24 weeks maternity, 3 weeks paternity at 100% pay)
Generous discounts on stays for you, family & friends
Employee savings scheme
24/7 mental health support and health cash plan
Loads of training & development opportunities
We’re all about diversity, inclusion, and bringing your authentic self to work. Need adjustments for the recruitment process? Just ask, our team is happy to help.
Ready to make every guest stay perfect? Apply now!
Proud member of the Disability Confident employer scheme