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Through The Gate/Releases Worker

Job details
Posting date: 15 August 2025
Salary: £24,637 per year
Hours: Full time
Closing date: 29 August 2025
Location: N7 8TT
Remote working: On-site only
Company: Phoenix Futures
Job type: Permanent
Job reference: 3909

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Summary

Phoenix Futures is looking to recruit a passionate and solution focused Through the gate worker at HMP Pentonville. As a Through the gate worker you will be providing harm reduction to those with substance use issues and supporting in their recovery through relapse prevention and care planning. You will also act as an advocate for these service users, signposting and referring to the necessary agencies in order to support them in their recovery holistically. You will be responsible for preparing service users for release, and providing additional support in the community.

As a Through the gate worker you will have knowledge of recovery, care planning and will have the ability to build and maintain relationships with internal and external agencies.

As an individual, we are looking for someone who is

self-motivated
can work on their own initiative, but more importantly, as part of a team
You will need good communication and organisational skills
Successful candidates will be dynamic and forward thinking.
The ideal candidate will have experience working with vulnerable adults presenting with substance, alcohol and associated issues.
This role will require occasional late shifts and Weekends on a rota basis (8am-8pm Monday-Sunday). However, we are keen to hear from candidates who have a preference for working evenings and weekends only.

The Phoenix Futures Group has more than 50 years’ experience of developing and delivering pioneering substance use services. We believe in being the best and that is why we constantly strive to learn and innovate, to challenge ourselves, to adapt and to work together with others who can bring valuable expertise. Join us and we will support you to contribute to the creative development of our treatment and recovery approach to meet the needs of our service users, our commissioners and stakeholders.

Your Rewards

At Phoenix we value our staff and aim to be an employer of choice. That’s why we have developed a range of benefits, including:

Starting salary of £27, 722.65 (Inclusive of Inner London Weighting) with opportunity to access potential yearly salary increments subject to appraisal.
25 days’ annual leave, increasing 1 day yearly (Max 30 days)
Opportunity to access potential yearly salary increments subject to appraisal
Dependants leave
Occupational sick pay
Season ticket loan, pension scheme, life assurance, discounts platform, and cycle scheme
Continuous training and career development
Access to a 24/7 Employee Assistance programme including telephone and online access


About Phoenix Futures
Phoenix Futures Group is a charity with over 50 years’ experience and a leading provider of drug and alcohol treatment.

Our values are what define us and ensure we work to the highest standards. We believe in being the best, we are passionate about recovery, we value our history and use it to inform our future.

We work with local authorities, other charities and service providers across the country to deliver innovative programmes and projects that change lives for the better, setting people on the path to health and emotional wellbeing.

We provide a diverse range of services, our expertise in psychosocial treatment and support is the common thread that runs through everything we do. People need psychological interventions, social support, meaningful use of time, sense of purpose and a place of safety to sustain their recovery. At our core, we support people, families and communities to recover from drug and alcohol dependency.

We encourage and welcome applications from people of all backgrounds and believe it is important to include people with lived experience to ensure the needs of the people we support are represented. We are committed to creating an inclusive working environment where everyone is free to be themselves and we ensure equity of opportunity.


Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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