Director of Clinical Services
| Posting date: | 15 August 2025 |
|---|---|
| Salary: | £88,000.00 per year |
| Additional salary information: | £88000.00 a year |
| Hours: | Full time |
| Closing date: | 03 September 2025 |
| Location: | Birmingham, B24 0DF |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | B0060-25-0044 |
Summary
Job title: Director of Clinical Services Department: Executive Management Team Reports to: Chief Executive Responsible for: Head of Inpatients / Head of Outpatients DBS required Enhanced Job purpose Working collaboratively with the Chief Executive and other members of the Executive Management Team, the Director of Care services holds joint corporate responsibility for sharping and delivering the strategic vision and operational direction of the Hospice. This is a senior clinical leadership role within the Hospice and central to the planning, development and delivery of high-quality patient and family centred care across the nursing and AHP teams, sharing responsibility for the clinical delivery of the Hospice with the Medical Director. The Director of Care will lead the continuous improvement of clinical services, ensuring they meet the highest standards of quality, safety and compassion. The post holder will also share the Hospices response to national policy and political developments, whilst embedding resilience and innovation across our services. As a senior clinical leader, you will provide effective clinical leadership, leading with credibility, passion and integrity, inspiring confidence amongst our people across a wide range of professional disciplines. You will be adept at using data, delivering improved patient experience and using quality benchmarks to evidence impact and drive performance. Main duties and responsibilities Leadership and Accountability Working in partnership with the Medical Director, co design the Hospices clinical strategy and contribute to the overall corporate strategy to deliver innovative and effective specialist palliative care to the community we serve Work collaboratively with the Medical Director to support and develop Clinical Research, Medical Education and develop a system for internal audit, supporting the delivery of high quality care Directly manage the clinical leadership structure. Demonstrate inclusive, accessible and disciplined leadership to galvanise and integrate the teams and disciplines under your line management Demonstrate a commitment to the development of good management and leadership practice throughout the departments Work with senior colleagues across the Hospice to formulate and implement integrated, cohesive operating plans which deliver the clinical aims of the organisation Hold the lead for safeguarding vulnerable adults for the Hospice, contributing to system meetings and forums as required Assume responsibility for the Accountable Officer for Controlled Drugs and operate as the IPC lead for the Hospice, ensuring the appropriate governance and reporting is in place to meet statutory requirements Working in collaboration with senior clinical colleagues, provide comprehensive, timely and transparent reporting to the Chief Executive and by extension the Board of Trustees for all areas of clinical responsibility Ensure clinical colleagues are engaged in and proactively driving and profile service design, innovation and improvement Work effectively with public and professional partners across the health and social care system and the wider community, strengthening clinical engagement and leadership with partners and commissioners to address changing population needs Promote the Hospice and their work with Marketing colleagues to develop and improve our profile Governance and Risk As the registered manager for the Hospice, ensure that the appropriate safeguards are in place to support effective oversight and adhere to the necessary CQC guidelines and statutory requirements Take on the lead for organisational risk and governance relating to the role of registered manager Provide the Chief Executive and by extension the Board with financial, statistical and operational key performance indicators and information as requested in a timely and accurate manner Working in collaboration with senior clinical colleagues, provide comprehensive, timely and transparent reporting to the Chief Executive and by extension the Board for all areas of clinical accountability Ensure that all the regulatory standards commensurate with the work of the Hospice are met, protecting the patient, family and colleagues experience across the Hospice Communicate and receive sensitive information involving patients, relatives and colleagues across cultures and communities, ensuring all information governance standards are met Act as co-chair of the clinical governance committees, with the Medical Director, ensuring there is a portfolio of work that demonstrates integrated working Provide quality governance, with transparent reporting that supports organisational and system wide operational and long term planning and learning Corporate Maximise the efficiency of services and take and communicate tough decisions that support clinical delivery Manage and lead on the delivery of specifically identified services or projects in the Hospice annual plan Act as an ambassador for all aspects of the Hospices operations with accountability for positive and effective partnerships between the Board and local regional and national commissioners, policy makers and senior leads in partner organisations, from GPs in practice to NHS Trust Boards Share corporate responsibility for management of Hospice finances, working with the Finance Director to ensure that budget responsibility for all clinical services is embedded and that action is taken to meet the necessary governance associated with finance and the Charity Commission requirements Evidence cultural awareness and inclusiveness across all clinical practice Constructively challenge and change practice that does not support the Hospices inclusive approach Work with senior colleagues to influence the development of regional and national end of life care policy and strategies, negotiate service level agreements and other development planning in conjunction with the NHS Strengthen partnerships with universities, academic organisations and LETBs Work with the Chief Executive on the strategic vision including fostering and cultivating stakeholder relationships at city, regional and national levels General duties Confidentiality All employees are required to uphold the confidentiality of all information records in whatever format, encountered in the course of employment and after it. All employees are bound by the requirements of the General Data Protection Regulations when, in the course of their employment, they deal with information records relating to individuals. Equality and Diversity The hospice is committed to promoting an environment that values diversity. All staff are responsible for ensuring that they treat individuals equally and fairly and do not discriminate on the grounds of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex and sexual orientation. The hospice expects all staff to behave in a way that recognises and respects diversity in line with the appropriate standards. Health and safety All employees have a responsibility under the terms of the Health and Safety at Work Act 1974 to protect and promote their own health and that of others in the workplace. All employees must comply with all hospice health and safety procedures infection control. The prevention and control of infection is the responsibility of everyone who is employed by the hospice. Employees must be aware of infection control policies, procedures and the importance of protecting themselves and their clients in maintaining a clean and healthy environment. Information governance All employees are responsible for ensuring they undertake any training relating to information governance, read the hospices policies, procedures and guidance documents relating to information governance, and understanding how this affects them in their role. Professional development All employees must participate in an annual appraisal and develop a personal development plan with their line manager. All employees are responsible for maintaining their statutory and mandatory training. Safeguarding children, young people and vulnerable adults The hospice is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All employees and volunteers are expected to behave in such a way that supports this commitment pandemic or major incident. In the event of a pandemic or major incident, the post holder may be asked to undertake other duties not necessarily commensurate to the banding of this role. This could include duties in any part of the hospice. Prior to undertaking any duties, the member of staff will have full training and induction. We wont ask any member of staff to undertake duties for which they are not competent or where they feel unsafe in their environment or could put patients or themselves at risk.