Head of Visitor Experience
| Posting date: | 13 August 2025 |
|---|---|
| Salary: | £34,000 per year |
| Hours: | Full time |
| Closing date: | 08 September 2025 |
| Location: | London, UK |
| Remote working: | On-site only |
| Company: | Unicorn Theatre |
| Job type: | Permanent |
| Job reference: |
Summary
The Head of Visitor Experience plays a pivotal role in shaping the theatre’s public-facing experience, ensuring that all visitors, from families and schools to artists and colleagues, feel welcome, safe, and valued. This role provides strategic leadership across all visitor services, including Front of House and Stage Door operations, and plays an important role in maintaining the theatre’s robust Health & Safety and Safeguarding practices. The role is also responsible for driving income through Front of House operations, with a focus on increasing visitor spend. You will bring professional insight, a people-centred approach, and strong operational leadership to create a culture of safety, service excellence, and inclusive welcome throughout the building.
For more information, including a full job description and how to apply, visit https://www.unicorntheatre.com/jobs.
For more information, including a full job description and how to apply, visit https://www.unicorntheatre.com/jobs.