ESR Systems Lead | North West Ambulance Service NHS Trust
| Posting date: | 13 August 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £38,682 - £46,580 per annum |
| Hours: | Full time |
| Closing date: | 12 September 2025 |
| Location: | Liverpool, L24 8RL |
| Company: | North West Ambulance Service |
| Job type: | Permanent |
| Job reference: | 7416238/242-4779-LR |
Summary
Are you experienced in ESR with a passion for driving HR transformational change in People systems and processes? We are seeking a dynamic, forward-thinking individual who can assume the role of lead specialist and systems expert, responsible for the operational management of the Electronic Staff Record (ESR) system and associated interfaces. The postholder will provide training and development to key stakeholders who use and maintain the system.
In this role the postholder will support the continuous improvement of ESR / HR transactional systems and processes, ensuring they are efficient and user focused. The role will project lead on the benefit realisation of ESR across the Trust, using your in-depth knowledge of ESR to ensure the system is embedded and benefits given within project timescales. The role will then progress to project leading the implementation and roll-out of Future NHS Workforce Solution (replacement for the current ESR).
You will work closely with the HR ESR manager, Trust senior managers, operational teams, and external partners to deliver innovative solutions that enhance the manager and employee HR transactional experience.
We are looking for a highly motivated professional with significant expertise in ESR and process improvement.
If you are driven by continuous improvement, thrive on collaboration, we would love to hear from you.
North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.
Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.
We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.
Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.
We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.
Please ensure you have read the full Job Description and Person Specification before applying for this role.
The Trust reserves the right to close this vacancy early if a large number of applications are received.
Recruitment Campaign Dates:
Advertising Dates: 13th August - 27th August
Shortlisting to take place: by COP 5th September
SJT: W/C 8th September
Assessment Centre & Professional Discussion: 19th September (provisional date only)
This advert closes on Wednesday 27 Aug 2025