British Sign Language Video Interpreter
| Posting date: | 13 August 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Remote Working, & Great Perks! |
| Hours: | Full time |
| Closing date: | 12 September 2025 |
| Location: | LS12 6LL |
| Company: | thebigword |
| Job type: | Permanent |
| Job reference: | d1cc8f9516a0418084b5 |
Summary
The Role Unveiled
Join our dynamic Operations team at Clarion thebigword, where we're dedicated to ensuring the success of our BSL operations! Are you passionate about breaking communication barriers and facilitating meaningful conversations? Join our team at Clarion thebigword as a Video Interpreter, where you will be responsible for handling video calls and rendering the meaning of conversations between British Sign Language (BSL) and English.
You will play a crucial role in a wide range of industries, ensuring smooth and effective communication during both simple and complex, technical and non-technical video interpreting sessions.
Your Role in Action
As a British Sign Language Video Interpreter, you will provide support with the management of BSL/English Interpreters and have the potential to develop into a Senior Language Specialist. This advancement opportunity includes responsibilities such as BSL/English Interpreter training and performance monitoring. If you are dedicated to excellence and eager to grow in your career, we invite you to apply and become an integral part of our dynamic team.
- Responds to video interpreting sessions promptly and conduct interpretation in a professional manner
- Exhibits excellent interpreting skills and professional attitude whilst interpreting
- Provides accurate and complete interpretations of verbal and non-verbal messages as expressed by thebigword clients and their customers of limited English proficiency
- Ensures the highest level of quality by following all interpreting guidelines and procedures as set by thebigword and professional bodies such as NRCPD and RBSLI
- Remains impartial and unbiased while using correct protocol
- Manages the flow of the video-call and interaction with the service user
- Exhibits knowledge of industry-specific terminology and protocol, i.e. medical/court/insurance/government agencies
- Provides excellent customer service to client and service user, i.e. use of appropriate tone, patience and courtesy
- Maintains a positive working relationship with Contractor Liaison, the Interpreter Resource Centre and other departments as needed
- Demonstrate commitment to cultural sensitivity and working in a diverse environment.
- General admin tasks, such as producing reports.
- Assisting with any other ad-hoc duties which may be required by the department.
The Perfect Match: Your Skills & Talents
- Be a brand ambassador for Clarion thebigword!
- Registered with the National Register for Communications Professionals working with Deaf and Deafblind people (NRCPD) or the Regulatory Body for Sign Language Interpreters & Translators (RBSLI) and able to provide evidence of annual registration renewals.
- Sufficient appropriate experience of public sector BSL interpreting, with evidence available on request.
- Independent worker, willing to take responsibility with a proactive approach.
- Works to understand business and customer needs, striving to exceed expectations.
- Experience of working in a fast-paced, high-pressure role with an ability to multitask.
- Ability to set, communicate, and track clear and measurable goals through KPIs.
- Competency in Microsoft Office and experience in administration.
Proud member of the Disability Confident employer scheme