Clerical assistant
| Posting date: | 13 August 2025 |
|---|---|
| Salary: | £24,465.00 per year |
| Additional salary information: | £24465.00 a year |
| Hours: | Full time |
| Closing date: | 27 August 2025 |
| Location: | Preston, PR2 8DY |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9297-25-0288 |
Summary
To assist with data entry for the National Abdominal Aortic Aneurysm Screening Programme To actively monitor appointments for AAA screening using the relevant screening software systems To handle any queries or telephone enquiries in an accurate and professional manner To deal with patients notes and ensure they are kept safely, properly updated and the confidentiality of the information contained within is maintained Manage own workload by prioritising tasks accordingly in order to meet screening targets and deadlines. Carry out general administration duties e.g. filing, photocopying etc Deal with anxious patients with tact, persuasion, patience and discretion Demonstrate a sensitive and professional approach to client groups Recognise where communication difficulties arise and overcome barriers to understanding Work alongside other screening staff within the Business Unit Keeps the senior staff informed of workload and seeks advice where necessary Handle routine and non-routine enquiries by letter/fax/email and telephone Works within agreed protocols maintaining patient confidentiality at all times Carries out duties in accordance with the Data Protection Act Participates in service reviews and actively put forward suggestions for improvement for own work area Assist with the investigation of any complaints, adhering to strict deadlines as per Trust policy Maintains a safe and clean environment in accordance with the Trusts Health & Safety policy