Service Centre Manager
| Posting date: | 13 August 2025 |
|---|---|
| Salary: | £46,660.00 to £53,670.00 per year |
| Additional salary information: | £46660.00 - £53670.00 a year |
| Hours: | Full time |
| Closing date: | 25 August 2025 |
| Location: | Halifax, HX1 1TA |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | B0173-25-0012 |
Summary
What you will be doing as our Service Centre Manager: As Service Centre Manager, youll play a pivotal role in ensuring a seamless and consistent experience for our service users. Youll lead and support a dedicated team, ensuring robust systems are in place especially around safeguarding and clinical risk. Your responsibilities will include: Leading recruitment, onboarding, supervision, and ongoing development of team members Driving data quality and collaborating with our data and impact teams to identify improvement opportunities Building strong partnerships with local providers and stakeholders to enhance integrated working Championing a culture of continuous improvement and service excellence What are we looking for in our ideal Service Centre Manager: Were seeking someone who brings both expertise and heart to the role. Our ideal candidate will have: A relevant professional or relevant therapeutic qualification Strong knowledge of children and young peoples mental health and risk assessment Experience in clinical decision-making and person-centred triage A solid understanding of GDPR and data handling in health or social care Proven leadership in managing staff within health, education, or social care settings Experience with triage, case allocation, and digital case management systems Confidence in managing safeguarding concerns and multi-agency collaboration A track record of using performance data to drive service improvements This is more than a management role its a chance to lead with impact. Youll be at the heart of a service that empowers individuals and families, working alongside a passionate team in a supportive and inclusive environment.