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Waiting List Officer

Job details
Posting date: 12 August 2025
Salary: £24,937.00 to £26,598.00 per year
Additional salary information: £24937.00 - £26598.00 a year
Hours: Full time
Closing date: 18 August 2025
Location: 317 Trustwide, NE1 4LP
Company: NHS Jobs
Job type: Permanent
Job reference: C9317-25-1116

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Summary

The Waiting List administrative service contributes towards a systematic approach to delivering the NHS Plan commitments for access to elective and day case surgery, specifically the drive to guarantee maximum waiting times and introduce Patient Choice through booking systems. The sensitivity around clinical and management priorities will require the post holder to work with and have the confidence of Consultants and Directorate Managers. Information management and data quality is essential to ensuring effective management of waiting lists. The introduction of Patient Choice through booking systems will require the service to have a strong patient focused approach ensuring that written and verbal communication with patients is conducted in a professional and receptive manner. The booking of admission dates will entail a telephone contact facility. Patient confidentiality must be observed at all times.

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