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Booking and Scheduling Co-ordinator

Job details
Posting date: 12 August 2025
Salary: £24,937.00 to £26,598.00 per year
Additional salary information: £24937.00 - £26598.00 a year
Hours: Full time
Closing date: 26 August 2025
Location: Liverpool, L3 5PS
Company: NHS Jobs
Job type: Permanent
Job reference: C9287-25-1295

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Summary

To maintain good communications and relationships with:Patients/relatives and carers, General public and all disciplines of staff. General Office duties1. Add patients to the waiting list with information given, ensuring that the patients relevant information is inputted onto the hospital system, ensuring accuracy at all times, updatingnew information when it is received. Management of outpatient/inpatient waiting lists and rebooking lists to ensure that appointments are allocated to patients in accordance with the current policy. 2. Send for all patients to come into relevant hospital site using Trust PAS system. This requires prioritising admission dates to meet deadlines. Ensure appointment bookings are maintained using the Trusts systems to monitor waiting times and within the parameters of the clinic scheduled and that any potential booking difficulties are dealt with appropriately. 3. Admit, discharge and record attendances of patients for specific Consultants. 4. Arrange Interpreters and Signers for patients if they are required acknowledging cultural and personal beliefs. 5. Validate all waiting list reports at regular intervals to ensure the 18 week targets are adhered to. 6. Deal with patients enquires and complaints regarding their position on the waiting list and their length of wait 7. Cancel patient appointment upon request by patient or clinician and replace on the list as appropriate. 8. Remove patients from the list when requested and inform patient, Consultant and GP as appropriate. 9. Prioritise all workloads whilst unsupervised in the office. 10. Retrieve case notes as and when required. 11. Filing as required. 12. Any other duties required

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