Team Leader
| Dyddiad hysbysebu: | 12 Awst 2025 |
|---|---|
| Cyflog: | £17,983.68 bob blwyddyn |
| Oriau: | Rhan Amser |
| Dyddiad cau: | 11 Medi 2025 |
| Lleoliad: | Ipswich, Suffolk, IP1 3JL |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Orwell Housing Association |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | REQ000276_1755003718 |
Crynodeb
Team Leader - Homeless Service
Christchurch House - Ipswich
24 hours per week; Permanent
£17,983.68 per annum (FTE £29,974.74 per annum)
Ref: CCH051
We are recruiting for a Team Leader to be at the heart of our mission - guiding, motivating, and developing a dedicated team who empower young people to shape their own journeys. You'll lead by example, modelling compassion, resilience, and a growth mindset in everything you do.
About us
We are a service dedicated to supporting young people experiencing homelessness to build safe, stable, and independent futures. Our approach is person-centred, focusing on each young person's strengths, goals, and self-development. We believe that a diverse team with lived experiences and different perspectives helps us better connect, understand, and deliver meaningful change.
About You
You're an organised, motivated, self-starter and inspiring leader who believes in the potential of every young person. You combine empathy with clear direction and are committed to creating a safe, inclusive space where staff and young people alike can thrive.
As part of this role…
- You will be central to ensuring that our customers have an outcomes based safety and support plan in place that meets their aims and aspirations.
- You will support our customers to manage risk and take positive risks to enhance their wellbeing working alongside other support agencies to ensure a holistic approach
- You will lead in referrals, risk assessing and supporting the team to ensure that our customers, colleagues, and our buildings are safe by adhering to good practice, legislation and safeguarding procedures
- You will be actively engaging with our customers and wider stakeholders to ensure that the service thrives and delivers to our best ability
- You will ensure our service supports our customers to link into the local community, to gain new networks and opportunities through volunteering, training and work
- You will support the team to be strong advocates for our customers through getting to know them and recognising them as experts through their lived experiences
Our ideal candidate will have:
- Proven relevant work experience within this field
- Previous line management experience incorporating coaching and nurturing team members
- Previous experience of supporting team members working in a customer facing environment, dealing with often difficult and complex situations
- Previous experience of working alongside vulnerable customers
- Previous experience of safety and support planning and risk assessment through the delivery of a strengths-based and trauma focused approach
- Working within partnerships to deliver a positive outcome
- An understanding of the challenges that our customers face and how this may affect their behaviours
- An understanding of a strengths-based approach to support
More reasons to apply…
- 22 days annual leave (pro rata) plus bank holidays
- Reward and recognition awards
- Free DBS checks
- Cashback Health plan
- Access to Blue Light Card - membership fees applies.
- Ongoing training and development & opportunities to progress in your role through the Orwell Academy
- Wellbeing programme
Person Specification:
- GCSE Maths and English (Grade 9-4 / A-C or equivalent)
- Supervisory qualification or commitment to achieve within 18 - 24 months
- A full driving licence is desirable
Interview Date: To be confirmed
Before applying…
Orwell is committed to safeguarding and safer employment and the principles of empowerment.
Please notice Orwell Housing Association does not provide visa sponsorship. You must be eligible to work in the UK to apply. You will be required to provide the relevant right to work documentation if successfully appointed to the role.
This post is subject to an enhanced DBS check. All new arrivals to the UK must also provide a Statement of Good Conduct (SOGC).
The definition of new arrival is an applicant who has worked or been resident overseas in the previous five years and this includes citizens of the UK who have worked or lived overseas for a continuous period of six months or more.
Orwell is proud to be a Disability Confident Leader. We believe in creating an accessible and supportive environment, where every team member can thrive and contribute. Join us in our commitment to building a workplace that celebrates diversity and empowers all individuals to reach their full potential. We actively welcome applications from candidates with disabilities and are dedicated to making reasonable adjustments throughout the recruitment process to ensure equal access and opportunity for all.
If there's a barrier to you applying for any of our roles, we'd like to remove it so please get in touch with our Talent team either by giving them a call (01473 228782) or emailing work@orwell-housing.co.uk.
Orwell Housing Association Limited collects and processes personal data in accordance with applicable data protection laws. Please see the privacy notice - https://www.orwell-housing.co.uk/about-us/privacy-policy/
By applying to this job you agree you have read, understand and accept the content of the Privacy Notice - https://www.orwell-housing.co.uk/about-us/privacy-policy/consent to the processing of your data as part of this application.
For more recruitment information, policies and further guidance, check our career hub.
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