Client Liaison Coordinator
| Posting date: | 12 August 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Competitive |
| Hours: | Full time |
| Closing date: | 11 September 2025 |
| Location: | Hornchurch - RM11 2QY, RM11 2QY |
| Company: | Signature Senior Lifestyle |
| Job type: | Permanent |
| Job reference: | 9989 |
Summary
Make a difference every day
At Signature Senior Lifestyle, we pride ourselves on delivering exceptional care in luxury surroundings. Our Client Liaison Coordinators are the warm and welcoming first point of contact for prospective residents and their families – guiding them through every step of their journey into our homes.
As a Client Liaison Coordinator, you’ll be at the heart of our sales and marketing process, supporting our Client Liaison Manager to ensure every enquiry, show-round, and move-in runs seamlessly. You’ll:
- Support sales targets, follow up on leads, and maintain our sales database.
- Manage the move-in process – from initial paperwork to a warm welcome on day one.
- Prepare and update resident files and ensure accurate reporting.
- Assist with sales events, open days, and community engagement activities.
- Build strong relationships with local business contacts and referral sources.
- Provide office cover, including some weekends and evenings.
- Deputise for the Client Liaison Manager when required.
You’ll be an organised, people-focused professional with excellent communication skills and a natural ability to build rapport. You will also have:
- Strong IT skills, including Microsoft Office.
- Excellent organisation, time management, and attention to detail.
- A positive, caring attitude with a high degree of empathy.
- Previous experience in sales, hospitality, or customer service (desirable).
- A valid driving licence.