EO Registration Case Officer, Perm, Liverpool/Newport
| Posting date: | 12 August 2025 |
|---|---|
| Salary: | £28,624 per year |
| Hours: | Full time |
| Closing date: | 25 August 2025 |
| Location: | NP10 8XG |
| Company: | Government Recruitment Service |
| Job type: | Permanent |
| Job reference: | 421480/2 |
Summary
Are you able to work at pace - analysing information, and making well-reasoned decisions?
Can you explain things clearly and accurately both verbally and in writing?
Are you able to work well independently, and also find your place in an established team?
In this varied and interesting case working role you will be working in a fast-paced, demanding environment. You will work independently within a cross-site team, work to agreed service level and operational standards, and be confident working in a digital environment. You will be able to communicate well, in writing and verbally, and have the opportunity to have your voice heard by engaging with regular staff surveys, local team meetings, and Commission-wide briefings and consultations. As a case officer you will make a difference to the charitable sector, through our role as a regulator, helping to improve public trust and confidence in the charitable sector.
Registration case officers are responsible for assessing the charitable status of institutions applying to register as a charity against a legal framework, and for providing both verbal and written registration advice. In this role you will get the satisfaction of starting a charity’s lifecycle and ensuring charity can thrive. You will engage with continuous learning – receiving structured and specialist training. This will enable you to grow your expertise within a regulatory environment and take responsibility for making risk-based decisions - to determine the charitable status and public benefit of charities in England and Wales.
What are the main things the successful candidate be doing?
- Manage a substantial and varied operational caseload, making risk-based regulatory decisions and judgements in line with guidance, business rules, and legal requirements to determine the charitable status and public benefit of charities in England and Wales and working in accordance with the Commission’s risk operating model, policy, and charity law.
- Engage with charity trustees, charity advisors and stakeholders, providing registration advice and guidance as required. Use of the ‘phones is an expected part of this, as are strong written communication skills. Take action and consider exercising powers to ensure that all charities comply with and discharge their statutory duties in accordance with charity law.
- Personally contribute to the achievement of the department’s targets, including performance and quality expectations.
- The role may require occasional travel to various regions of England and Wales.
Proud member of the Disability Confident employer scheme