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Team Administrator (Liaison Psych Kingston (A&OP)
Posting date: | 12 August 2025 |
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Salary: | £32,199.00 to £34,876.00 per year |
Additional salary information: | £32199.00 - £34876.00 a year |
Hours: | Full time |
Closing date: | 25 August 2025 |
Location: | Kingston, KT2 7QB |
Company: | NHS Jobs |
Job type: | Permanent |
Job reference: | C9294-25-0379 |
Summary
To provide administrative support to colleagues, which could include doctors, Clinical Psychologists, Psychotherapists, Occupational Therapists, and other levels of staff. Ensuring that all tasks are accurately and efficiently carried out according to priority. To effectively and efficiently manage departmental/electronic diaries for the team and arrange meetings as and when required. To ensure that all telephone enquiries to the team are handled politely and sympathetically, ensuring that all messages are passed on to the appropriate person in a timely and accurate manner which may often involve dealing with difficult and distressed patients on the phone or in person. To ensure that all patients and visitors are received in a courteous and efficient manner. To be responsible for ensuring referrals to the team are processed efficiently and respond to urgent referrals when necessary, making sure they are passed on to a senior member of the team. To facilitate effective communication within the team by providing team members with messages and information. To scan and upload medical results onto computerised data management systems, ensuring that the data is accurate and up to date. To be responsible for providing monthly returns on the Care Programme Approach (CPA) and other monthly performance indicators in a timely manner. To extract data and provide other returns as requested. To assist the Performance Manager, if required, in retrieving data to be included in quarterly and annual performance reports which are circulated both internally and externally. To be responsible for completing absence returns for the positive payroll system. To produce and circulate agendas, take minutes at team meetings and distribute these as appropriate. To undertake audio typing on a regular basis, if required . To establish and maintain an effective filing system. To ensure that computerized records of patient information are maintained and updated. To be responsible for the ordering and purchasing of stationery and office supplies for staff as well as monitor and ensure that adequate levels of stationery supplies are maintained and distributed accordingly liaising with the relevant manager regarding any problems. To manage outpatient clinics and reception, depending on the service provision. To ensure that all post is opened, date stamped, distributed accordingly, where necessary to be uploaded onto RiO. To implement and contribute to policy and service development in relation to own area as required