Deputy Clinical Care Manager
| Posting date: | 11 August 2025 |
|---|---|
| Salary: | £16.00 per hour |
| Additional salary information: | £16.00 an hour |
| Hours: | Full time |
| Closing date: | 28 August 2025 |
| Location: | Plymouth, PL3 6HG |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A0998-25-0011 |
Summary
Role Purpose: Drives efficiency and streamlines processes Builds staff skills and capabilities Effectively manage and guide and support Clinical Care teams to optimise productivity and performance Support on the day clinical care team activities ensuring operational capability This job description is an outline of the tasks, responsibilities and outcomes required of the role. The post-holder will carry out any other duties as reasonably required by the Partners and Senior Management Team. The following area of responsibility is an indication of the role but could be subject to change as the impact of primary care network commissioning evolves. KEY RESPONSIBILITIES To support and oversee the administrative elements of enhanced services and other services ensuring contractual requirements are met Overseeing the administrative elements of Quality Outcomes Framework (QOF), liaising with GPs, Nursing staff and the business Intelligence team To oversee the delivery of public health campaigns such as influenza vaccinating ensuring effective delivery of services Maintain a robust recall system which ensures every patient contact is maximised for the effective management of patients. To be responsible for the submission PPA (Prescription Pricing Authority) claims whilst continuing to check financial viability and key performance indicators (KPIs) monitoring Responsible for summitting reports for Quality Outcome Framework (QOF), enhances services using CQRS/commissioning portal Oversee an effective process to ensure compliance with patient group directions (PGDs) Initiate and effectively monitor performance and financial key performance indicators (KPIs) To provide non-clinical support to the Clinical pharmacist and nurse leads To monitor practice adherence to the prescribing policy Support a robust and timely repeat prescribing system Completing effective staff appraisals as required ensuring and clinical care team have appropriate set objectives that align to the PCNs strategy goals. Direct line management of the Clinical Care Team Leaders To remain up to date with all national and local guidance Monitor training in the clinical care teams ensuring appropriate level of training to enable them to carry out their individual roles and responsibilities effectively. To remain up to date with all national and local guidance Complete and schedule regular team meetings, appraisals, 1:1 opportunity, with a mechanism to constructively feedback ideas and suggestions to maximise a high-performance culture Guiding staff and developing searches and audits on the clinical system Review and update clinical templates ensuring that relate to current practice. To identify and be proactive in identifying training needs Provide Management support to designated working sites Close collaboration with the other Deputy Managers Ensure all staff implement the practice wide approach KEY RESULT AREAS Optimisation of efficiency in processes for a culture of high performance The clinical care teams are compliant with the requirements of the NHS servicing contract Leading with integrity building a trusted and healthy work environment Thriving and well supported teams leading to enhanced performance The morale of staff working in the clinical care team is high