Infrastructure Engineer – Specialist Devices

Posting date:	11 August 2025
Salary:	£42,614 to £52,442 per year
Hours:	Full time
Closing date:	31 August 2025
Location:	M2 3LR
Company:	Government Recruitment Service
Job type:	Permanent
Job reference:	420781/2

Summary

Are you ready to shape the future of workplace technology in one of the UK’s largest government departments? Do you enjoy solving complex problems and working with cutting-edge devices?

As an Infrastructure Engineer in DWP’s Specialist Devices team, you’ll be part of a highly motivated group delivering world-class solutions to thousands of users. We support over 3,000 engineers and 5,000 customer computers, managing macOS environments and exploring emerging technologies to meet unique user needs.

Our team is collaborative and multi-disciplinary. We work closely to understand user requirements, assess options, recommend solutions, and implement them from start to finish. We take pride in owning our products end-to-end and continuously improving the service to enhance user experience.

You’ll bring a strong technical background and experience working in large enterprise environments. Your role will include providing expert third-line support and contributing to the evolution of our infrastructure through innovation and improvement.

This role involves supporting the day-to-day management and development of infrastructure products across our diverse portfolio, including MacOS, Jamf, and ChromeOS, while also contributing to the design and future direction of these solutions.

Do you have the skills and curiosity to help us deliver smarter, faster, and more user-focused device solutions?

• Provide infrastructure support at Level 3 for the products in our portfolio, which includes: Approximately 3,000 users who develop and test solutions for DWP, devices used by media and video experts to design and deliver campaigns and computers used by citizens in Jobcentres across the UK.
• Work as part of a delivery team, contributing to the design, development, and continuous improvement of the product portfolio.
• Maintain the resilience of infrastructure solutions, ensuring consistent performance and reliability, whilst safeguarding security standards.
• Collaborate with senior colleagues and take ownership of the Infrastructure Development Lifecycle Process.

Please note this role requires you to pass Security Check clearance. For further information, please see 'Selection process details'.

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